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“a dirty straw...” 2 of 5 stars
Review of Piccolo Hotel Verona

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Piccolo Hotel Verona
3.0 of 5 Hotel   |   Via Giulio Camuzzoni 3/B, 37138 Verona, Italy   |  
Hotel amenities
Ranked #42 of 80 Hotels in Verona
Top Contributor
51 reviews 51 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
“a dirty straw...”
2 of 5 stars Reviewed September 16, 2013

We started our visit in the hotel with a glass of spritzer. Unfortunately one of straws was dirty and used for the second time. In fact the cleanliness is not the best feature of the hotel. Rooms are very small and not comfortable. The hotel is situated quite far from the center and it takes 30 min to get there on foot. But it is very close to the railway station.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japax, Owner at Piccolo Hotel Verona, responded to this review, September 18, 2013
Dear Guest,
we have NEVER served anything from our bar with any straw. We don't even have 1 single straw in our hotel cause we use to serve mainly espresso and cappuccino, wine and beer. All drinks to serve without straws... I am pretty sure that about spritz and straw you are confusing us with some other place.
All the guests find that our cleanliness is high standard, and you don't mention anything about cleanliness in the room, only the 'ghost' straw...
This review is pretty strange...
Be careful travellers, could be a fake.
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314 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Newcastle upon Tyne, United Kingdom
Top Contributor
60 reviews 60 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

We stayed at the Piccolo for 3 nights, and were reasonably happy with the hotel. Breakfast room was a bit crowded, and choice was limited, but the hotel is a budget hotel, so we did not expect 4 star facilities... The centre of the city is close enough to walk to, about 10 minutes, and we enjoyed the atmosphere in the town. We walked to a number of the local sights and visited the Arena for a performance of the Opera. All in all, value for money, but with a little extra effort, the hotel would merit 4 stars: Our room was clean, but very small, and it was in the basement....Service from the staff was friendly. I would come back, but not for 3 nights.....

Stayed August 2013, traveled as a couple
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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 5, 2013

Stayed here for only a night as on the way from Rome. Hotel is in a good location and close to the train station. Cosy room, nice and clean and had everything you need. Check in and out was easy and hassle free. Walkable to the town centre. By the way Verona was a great surprise. Beautiful bustling little town.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japax, Proprietario at Piccolo Hotel Verona, responded to this review, September 6, 2013
Thank you very much dear guest!
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warwickshire
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 20, 2013

Reception staff we not very helpful or friendly, rooms were ok. Breakfast was fairly good and location was not too bad. Free parking on the street. They run a free bus into town which we were told was not in operation by reception only to see it picking people up an hour later. We wont go back

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Japax, Owner at Piccolo Hotel Verona, responded to this review, August 22, 2013
Dear Guest,
our free shuttle bus works every day of Opera to bring our guest to the Arena and back.
Of course the free service that we offer it is not a private taxi service for every guest that needs to go to the center every hour. We offer a service only from 7pm to 9pm to go to the Opera and from 1am to 2am to come back from the Arena.
If you want to go to the center for example at 5pm and you don't like to walk (Arena is only 15 minutes from the Hotel) you have to pay a public taxi...
Probably there was a misunderstanding about how the free service was working between our receptionist and you.
Thank you
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Towcester
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 13, 2013

We were a little unsure having booked a 3 day Opera package with Opera-break, exactly what our budget hotel would be like? We were all really pleased and agreed we would stay at the Piccolo on our next visit to Verona.The hotel also arranged free transport to the centre for the Opera and collection on our return back to the hotel. Great service, friendly staff,superb value.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Japax, Owner at Piccolo Hotel Verona, responded to this review, August 18, 2013
Thank you very much dear guests!!
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Weymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 9, 2013

Stayed here one night before flight home from Verona, it was picked for its location to the bus station and it didn't fail on this point. If you are looking for a hotel close to the city of Verona and struggle with a walk, this probably isn't the location for you. The staff were all very friendly and helpful and the check in/out process was easy and without complication. The hotel is split into two The Piccolo and the Martini, I expected this and it was fine. The room was large and fairly clean, it contained all of the items you would expect from a city hotel, bathroom toiletries, a large wardrobe, tv, hairdryer, air conditioning, minibar. But the room was tired, the shower door kept falling off and the bathroom light was on a timer. The air conditioning blew against the exterior wall so even though it was on, didn't cool the room at all, in August it was very hot! It also had no other settings other than on/off. We also experienced some very noisy guests late at night, although I can't blame the hotel for this. I have stayed in worse hotels and for a one/two night stay it is adequate, I do not think it was worth the price at £109 for a night, I expect better surroundings. It has all the elements of a good hotel but needs to update and try a bit harder.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japax, Proprietario at Piccolo Hotel Verona, responded to this review, August 11, 2013
Dear guest,
I would like to thank you for the good review you have given to our Hotel.
I am sorry for the problem you have had with the shower, we have immediately fixed it. We use to repair immediately everything that can get broken in our Hotel.
I can assure you that the price you've paid for the room is correct when compared to the season, the category and the services of our hotel and much lower than what you would pay at a similar (or worse) hotel located in the center of our town.
Thank you very much again.
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Rochester, United Kingdom
1 review
4 of 5 stars Reviewed July 24, 2013

Based ourselves here for one week visit to NE Italy. Proximity to train and adjacent bus station a big plus. We went to Opera and had day trips by Frecciargenta fast trains to Venice and Florence. We used a 13 Euro pp all day ticket for a day out to Riva Del Garda via the eastern side of the Lake by local a/c bus. Also Aerobus shuttle only 15 minutes journey time to airport at 6 euros.
Hotel room clean and looked out over tennis club at rear. Air Con effective in 33C temperatures, in room fridge also worked well. Breakfast was fine. Shuttle to and from opera and the restaurant in the nearby sister Hotel Porta Palio was free. Wifi was expensive and slow. Reception was in adjacent Hotel Martini and was very efficient. Verona Lido open air swimming pools and lawns half mile away made up for lack of hotel pool/ sun bathing facilities typical of in city hotels.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piccolo Hotel Verona

Address: Via Giulio Camuzzoni 3/B, 37138 Verona, Italy
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #42 of 80 Hotels in Verona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Piccolo Hotel Verona 3*
Number of rooms: 42
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Also Known As:
Verona Piccolo Hotel

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