We stayed four nights at Accademia and overall were pleased with the establishment, the personnel and the location (which is excellent, in the center of Verona). We requested a double room with a king bed and were given a large (not quite king) bed with very firm pillows and mattress. The pillows were in fact a little too firm and a brief conversation later with the very nice maid quickly produced two substitute "morbido" pillows. The bathroom was large with a separate toilet and bidet, had a tub with an open half-sheet glass separation and was always spotless with no mold, cracked tiles or rust. There was an attached hairdryer and complimentary toiletries as well as slippers. The bedroom was of good size also, allowing two people easy movement without crowding. While I might agree that some of the furniture may be dated (to the 80s as opposed to antiques), it was in good condition without scratches, mustiness or worn fabric.
The lobby and lounge areas are very spacious (something not often found in many European hotels) with complimentary afternoon Prosecco, juices and assorted snacks. As others have pointed out there is an extensive breakfast in the A.M. with many fresh selections - just not that many hot dishes. Now is a good time to note that the lobby area (as well as the room) were always spotlessly clean with people always polishing, vacuuming, dusting and wiping down all areas. As mentioned, the desk staff also gets top marks for efficiency, professionalism and friendliness: There was not one question posed or one entry/exit to the hotel without eliciting a pleasant demeanor, smile or hello from any of the employees. Even sitting in the lounge just to rest after a long day brought a solicitous bar man out to ask if he could pour us some of the Prosecco.
The only negative I experienced was that the lone elevator broke down after the first day of our stay and was out of service for the remaining three, which meant walking up/down four flights of stairs whenever accessing the room. Still, I would not hesitate to recommend Accademia and I will stay here again when I return to Verona.
- Official Description (provided by the hotel):
- Hotel Accademia si trova nel centro storico della citta di Verona, tra la Piazza Bra con l'Arena, che nel periodo estivo diventa capitale della lirica e la Piazza delle Erbe con la casa ed il balcone di Giulietta, famosa in tutto il mondo per l'opera di Shakespeare. Facilmente raggiungibili anche tutte le mete del divertimento posizionate nel vicino Lago di Garda.L'albergo e dotato di 94 camere, 6 sale riunioni, american bar e servizio di video sorveglianza interna. Il confort, l'atmosfera, l'efficienza del servizio accolgono nel modo migliore il cliente d'affari ed il turista piu esigente. Pur essendo l'albergo situato nel cuore della citta in zona a traffico limitato, l'accesso ai veicoli dei nostri ospiti ed a quelli degli accompagnatori e consentito senza alcuna limitazione di orario, attraverso semplice comunicazione del numero di targa della vettura al nostro personale di Ricevimento al momento dell'arrivo. Il nostro garage privato si trova a cento metri dall'hotel.The Accademia Hotel is in the center of Verona. Well placed on the via Mazzini, the hotel is in the heart of the exclusive shopping area of Verona, conveniently positioned between the Bra Square and the Arena. Nearby is the Erbe Square and Giulietta's House with its legendary balcony. The hotel has 94 bedrooms, 6 conference rooms, American bar, and internal video surveillance service. Our management takes pride in the comfort, atmosphere and efficiency of service offered to all guests, whether in Verona for business or pleasure. Although the hotel is situated in the heart of town inside the limited traffic area, access to vehicles of our guests and to those of accompanying persons is allowed without any limitation of time, through simple communication of the car plate number to our Reception staff on arrival. Our private garage is located a hundred meters from the hotel. ... more less
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