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“At Accademia, the Lesson is: Service” 4 of 5 stars
Review of Accademia Hotel

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Accademia Hotel
4.0 of 5 Hotel   |   Via Scala 12, 37121 Verona, Italy   |  
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Hotel amenities
Ranked #4 of 79 Hotels in Verona
Certificate of Excellence 2014
Miami, Florida
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“At Accademia, the Lesson is: Service”
4 of 5 stars Reviewed January 10, 2014

We stayed four nights at Accademia and overall were pleased with the establishment, the personnel and the location (which is excellent, in the center of Verona). We requested a double room with a king bed and were given a large (not quite king) bed with very firm pillows and mattress. The pillows were in fact a little too firm and a brief conversation later with the very nice maid quickly produced two substitute "morbido" pillows. The bathroom was large with a separate toilet and bidet, had a tub with an open half-sheet glass separation and was always spotless with no mold, cracked tiles or rust. There was an attached hairdryer and complimentary toiletries as well as slippers. The bedroom was of good size also, allowing two people easy movement without crowding. While I might agree that some of the furniture may be dated (to the 80s as opposed to antiques), it was in good condition without scratches, mustiness or worn fabric.

The lobby and lounge areas are very spacious (something not often found in many European hotels) with complimentary afternoon Prosecco, juices and assorted snacks. As others have pointed out there is an extensive breakfast in the A.M. with many fresh selections - just not that many hot dishes. Now is a good time to note that the lobby area (as well as the room) were always spotlessly clean with people always polishing, vacuuming, dusting and wiping down all areas. As mentioned, the desk staff also gets top marks for efficiency, professionalism and friendliness: There was not one question posed or one entry/exit to the hotel without eliciting a pleasant demeanor, smile or hello from any of the employees. Even sitting in the lounge just to rest after a long day brought a solicitous bar man out to ask if he could pour us some of the Prosecco.

The only negative I experienced was that the lone elevator broke down after the first day of our stay and was out of service for the remaining three, which meant walking up/down four flights of stairs whenever accessing the room. Still, I would not hesitate to recommend Accademia and I will stay here again when I return to Verona.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,061 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Top Contributor
75 reviews 75 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 5, 2014

We spent two nights in Accademia hotel in Verona. It has a superb location, minutes from the arena and the center. When we were there the whole town was in a festive mood, beautiful Xmas decorations everywhere.
First thing you notice about the hotel is that the staff is very friendly and pleasant; common area of the hotel is very comfortable with leather chairs and sofas. Our room was large enough with a good bath and shower. The breakfast is excellent with a lot of variety and unique timing; 7:30 to 10:30 AM full breakfast is available; from 10:30 to 12 noon breads, pastry, coffee, tea and juices are available, so even if you get up late you still have some breakfast. Also, near the reception is a nicely furnished room near the bar where one can enjoy a glass of prosecco or have coffee from 1:00 to 5:00 PM; courtesy of the hotel. Can't beat that.
Very enjoyable experience.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
231 reviews 231 reviews
55 hotel reviews
Reviews in 86 cities Reviews in 86 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed December 24, 2013

This is an excellent establishment, if rather dated in decor, but my husband and I loved our stay here. Breakfast is included in the room rate, and this is a splendid affair offering a large selection of fruit, cooked food, cold buffet, home made breads and cakes as well as Prosecco so that one can make Buck's Fizz. I would say this hotel is slightly old-fashioned in the nicest possible way. We liked the fact that quite a lot of Italians stayed here, not just tourists. The staff are well trained and solicitous, the rooms clean and well serviced. We had one complaint which has stopped me giving this attractive establishment an 'excellent' rating. This was that we booked a double room with a bath, and despite this being acknowledged, we were shown to a room with a shower. We were then shown to a small room which we used for one night before being moved to a larger room with a king sized bed and spacious bathroom, which was very comfortable. This was the only negative occurrence in what was otherwise an excellent stay. We were here for a romantic occasion and very much liked the fact that most people at this hotel were mature and not of the baseball cap and shabby jeans generation. We would certainly recommend this hotel to friends, providing the staff get the room requests correct!

Room Tip: Ask for a room in a quiet location.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 18, 2013

Stayed 3 nights and loved the location and hotel. Perfect spot for sight seeing then nipping back to the hotel for a rest or to change for dinner. Everything is closer than you think. We walked everywhere. Requested a room in a quiet location and happy with the allocation which faced onto Vicolo Scala and the church bells. We even had our own Juliette balcony. Just delightful.

Downside: the church bells chimed for one minute 2-3 times a day while we were there. Was never too early or late. Didn't bother us. Just added to the charm. Also, restaurant very expensive, no room service and basic snacks only at the American Bar. No tea and coffee making facilities in the room. No iron and ironing board either, and laundry service expensive. Could do with using the restaurant as a cafe/Pasticceria during daytime to get some atmosphere and customers in. Would also provide a useful service to guests.

Overall, loved it and would go back.

Room Tip: Rooms at back have own Juliette balcony and a bit quieter.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 7, 2013

This hotel has an ideal location. You can walk everywhere as it is just off from the main shopping street that runs between the arena and Juliet's balcony. It's very clean and the staff are very helpful. We hired bikes free of charge from the hotel which was a great way too explore verona. Highly recommend

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Top Contributor
89 reviews 89 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 23, 2013

The hotel is very comfortable and well appointed. We slept very well. The breakfast was fine; nothing too fancy but high quality. The staff attended well and produced whatever variation of coffee we asked for. The staff were helpful, providing directions for our walks about Verona and attending to taxis or whatever. The location is ideal for exploring the city.

Room Tip: Our room required a couple of small stairways after getting off the elevator. It was fine with us wi...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 19, 2013

It,s nice hotel and the location of the the hotel in center of the city all the intersting places near the hotel and the shopping area near to the hotel just walk for afew miunt you will see the 'Arena all the intersting places near the hotel.hotel stuff very freindly.

Room Tip: single room it's good and large
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Accademia Hotel

Address: Via Scala 12, 37121 Verona, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 79 Hotels in Verona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Accademia Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel Accademia si trova nel centro storico della citta di Verona, tra la Piazza Bra con l'Arena, che nel periodo estivo diventa capitale della lirica e la Piazza delle Erbe con la casa ed il balcone di Giulietta, famosa in tutto il mondo per l'opera di Shakespeare. Facilmente raggiungibili anche tutte le mete del divertimento posizionate nel vicino Lago di Garda.L'albergo e dotato di 94 camere, 6 sale riunioni, american bar e servizio di video sorveglianza interna. Il confort, l'atmosfera, l'efficienza del servizio accolgono nel modo migliore il cliente d'affari ed il turista piu esigente. Pur essendo l'albergo situato nel cuore della citta in zona a traffico limitato, l'accesso ai veicoli dei nostri ospiti ed a quelli degli accompagnatori e consentito senza alcuna limitazione di orario, attraverso semplice comunicazione del numero di targa della vettura al nostro personale di Ricevimento al momento dell'arrivo. Il nostro garage privato si trova a cento metri dall'hotel.The Accademia Hotel is in the center of Verona. Well placed on the via Mazzini, the hotel is in the heart of the exclusive shopping area of Verona, conveniently positioned between the Bra Square and the Arena. Nearby is the Erbe Square and Giulietta's House with its legendary balcony. The hotel has 94 bedrooms, 6 conference rooms, American bar, and internal video surveillance service. Our management takes pride in the comfort, atmosphere and efficiency of service offered to all guests, whether in Verona for business or pleasure. Although the hotel is situated in the heart of town inside the limited traffic area, access to vehicles of our guests and to those of accompanying persons is allowed without any limitation of time, through simple communication of the car plate number to our Reception staff on arrival. Our private garage is located a hundred meters from the hotel. ... more   less 
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