We reserved three nights here, and phoned to tell them that we were arriving at midnight. We were told they would be no problem, and someone would be waiting. We arrived to find a note with a telephone number to ring on the door (no sign for this B&B, by the way -- which doesn't inspire confidence), but nobody there. We were told by the woman at the end of the phone that somebody would arrive soon, but after one hour of waiting on the street at 2°C in January, nobody had arrived, and the woman first stopped answering the phone, then turned it off completely. We were stranded at 1 AM in the streets of Venice with no hotel. We left a note on the door asking somebody to call us, and we received no call -- no apology, no explanation, and no hotel. We highly recommend that you DON'T book with these very unprofessional people. We were lucky to find ourselves another Hotel at 1 AM.
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- Also Known As:
- Bed & Breakfast Diamante Hotel Venice
- Bed And Breakfast Diamante