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“Idyllic location and setting.” 5 of 5 stars
Review of Hotel Palazzo Stern

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Hotel Palazzo Stern
4.0 of 5 Hotel   |   Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy (Dorsoduro)   |  
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Ranked #14 of 383 Hotels in Venice
Venice, Italy
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Idyllic location and setting.”
5 of 5 stars Reviewed June 5, 2014 via mobile

Palazzo Stern is beautiful. Our room overlooking the Grand Canal was spacious and ideal for our family of four. A king bed (two twins pushed together) and two twins (one for each child) left plenty of walking space. Bedding was clean and comfortable. Plenty of toiletries. Our view was amazing. Hotel staff was couteous and efficient. Breakfast downstairs had a nice variety and overlooks the grand canal. One negative is that the shower was a bit small and awkward. Bathroom itself was gorgeous. A modesty curtain in the bathroom would be helpfully instead of a sheer curtain. We would certainly stay here again.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 10, 2014
Buongiorno!

Thank you for your very kind review and for your suggestions.
I look forward to welcome you again here in Venice, have a great day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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English first
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

Although it was my first trip to Venice I did not want to stay in one of the busier areas near St. Mark's or Rialto. Palazzo Stern was perfect. It is in a wonderful location right at a vaporetto stop, near the Guggenheim and Academia, and near great restaurants, a Grom, and artist shops and studios. It is an easy walk everywhere but having the boat stop just steps away is wonderful at night after a long day or in dicey weather. The outside patio is heavenly for breakfast, a cocktail or just to sit and watch the boats on the Grand Canal. The staff is warm and welcoming and very knowledgeable and helpful. This is not a typical grand hotel...our room was on the smaller side but comfy and clean with windows that opened and enormous charm...but has a Venetian quirkiness that made our stay very special. The full breakfast is a wonderful perk...I slept late one morning and the staff made a tray for me and accompanied my husband to our room so I would not miss breakfast. And, yes, Denis' Aperol spritzer is the very best. I love Palazzo Stern and will definitely return on my next trip to Venice.

Room Tip: The Canal views are lovely but the rooms facing the back are quieter.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 10, 2014
Buongiorno!

Thank you for your very nice review. I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice.

Have a great day,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 3, 2014

My partner and I stayed here for two nights in June 2014. The standards at this hotel are extremely high with excellent attention to detail. The building's exterior and interior is impressive.

Our bedroom was large tastefully decorated and well maintained and equipped. We were on the top floor in a spacious room with high beamed ceilings, electric blinds, air conditioned, good quality fresh ground coffee machine, well stocked mini bar and lots of wardrobe/cupboard space.

The bedroom and the bathroom were divided by a private lobby area adding to the feeling of space. The bathroom too was well maintained, a good size very pleasantly decorated with good facilities.

The outside terrace is pretty, comfortable, relaxing and overlooks the grand canal.

The breakfast was of a good standard and well presented and the hotel has a well stocked bar.

The service is excellent, all staff are very professional, efficient and welcoming. A special note of thanks to Denis.

The location is perfect, sitting on the grand canal in a quite and tranquil location away from the crowds yet in easy reach of all the main sites. The hotel is a few minutes walk from the Ponte de l'Accademia (7 minutes ). From here the Santa Maria and the fascinating art district are just 10 minutes stroll or st Marco across the bridge and within a comfortable walking distance ( 20 minutes or so). For easier transportation a water bus stop is a few meters away from the side entrance of the hotel, screened by the walled terraced area or if you prefer water taxi's from the hotel door step.

Such a lovely hotel.

Anne and James

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 10, 2014
Buongiorno!

Thank you for your very kind review. I'm happy you enjoyed your stay with us!
I look forward to welcome you again here in Venice, have a great day!

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We stayed for 2 nights in late May. The hotel is a gem, very special and unique. It feels very exclusive with its private boat slip and entrance. We had the best Aperol spritz of our lives on the terrace in the late afternoon. The hotel is very quiet and tranquil. Internet reception wasn't very fast in our room on the 3rd floor but this was a small issue. On the day of our departure there was a water bus strike in Venice but the hotel offered to take us by private water taxi (a stunning vessel!) to the train station at no charge. This was very generous. We will return for sure in future! Breakfast was excellent but the coffee needs to be stronger! Thank you to the kind staff.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 3, 2014
Buongiorno!

Thank you for your very nice review. I'm happy you enjoyed your stay with us and the free ride in our private boat.
I look forward to welcome you again here in Venice, have a great day!

roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlington, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2014

My wife and I stayed at the Stern for 3 nights in May 2014 which was part of my wifes 40th brithday present. Having had an unusual 7 hour flight delay we arrived late and very tired. The first room we were given was lovely but we wanted a view so politely requested this. The receptionist immediately moved us to a Junior Suite for the first night at no extra charge and then arranged a different room for the remaining two nights which had a balcony overlooking the canal, again at no extra charge. He then advised us of an area locally where we could eat late at night and the restaurant we went to was superb and very reasonably priced. Breakfast was very good and lovely to eat outside overlooking the canal (though we were lucky with perfect weather). The rooms we were in were perfectly clean and fresh and the staff couldn't do enough for us, responding to our every request with a smile. The location of the hotel is brilliant with very easy access to the rest of venice whether you choose the public taxi or hire one privately. All in all, faultless, thank you for being so welcoming and making our short stay so memorable.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 3, 2014
Buongiorno!

I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice.
Have a great day,

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

Once again a really good 7 night stay at the Palazzo Stern.
We chose to stay there again because our last stay was great and it's location is easy to get anywhere.
The staff are friendly and helpful and Dennis with one N "which he pointed out" was a laugh and the thing is ,he didn't mean to be.( bless him.)
I've just read in another review that the hotel had a complementary boat to those who booked directly with the hotel ? Well if they have, it wasn't pointed out to us at the time and it would have been very helpful.
We thought we would take a bit of time out from Venice and had a day trip to lake Garda and we were offered a drink and a bite to eat before breakfast.(Which was nice)
We can't recommend this Hotel enough. Great Hotel in a great location.
Well Done Palazzo Stern.

Room Tip: Don.t book a standard loft room. Go for a Deluxe Room at the rear of the hotel. Sometimes you can he...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 3, 2014
Buongiorno!

Thank you for your very kind review, I'm happy you enjoyed your stay!
I confirm you that we have a private boat free of charge for the guests who book directly with us. The service is limited and unfortunately we are not allowed to go everywhere, but we are usually able to fit the needs of the most.
I'm sorry if you were not aware of this service, I'm sure you will have the chance to use it during your next stay here!

Have a great day,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

We loved this place on the Grand Canal. Watching the vaporetti etc with our morning coffee was a special treat, also late afternoons with a nice drink. A lovely boutique hotel, the rooms were great, and the service was special. Location is perfect.
A wonderful romantic getaway.

Room Tip: Suites are the best
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review, June 3, 2014
Buongiorno!

Thank you for your very nice review. I'm happy you enjoyed your stay with us and I look forward to welcome you again here at Palazzo Stern.

Warmest regards,

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Stern

Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Venice
#8 Family Hotel in Venice
#8 Luxury Hotel in Venice
#11 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Stern 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Palazzo Stern is an historical Moorish Palazzo on the Grand Canal. The location is very convenient: easy to reach, close to the main attractions and at the same time in a very Venice area. If you are looking for a unique venetian experience in the real Venice and far from the crowd of the mass tourism we are the right place to choose. ... more   less 
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Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice

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