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Hotel Palazzo Stern: Traveler Reviews

4.0 of 5
Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy (Dorsoduro)
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Hotel Palazzo Stern
Ranked #12 of 389 hotels in Venice
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756 reviews from our community

Traveler rating
    613
    112
    23
    3
    5
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Families
120
 
Couples
502
 
Solo
24
 
Business
16
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Lyon, France
1 review
“love venice”
5 of 5 stars Reviewed December 5, 2012

very good location, close to san marco, academia, dorsoduro and vaporetto station (10 meters) Staff is very nice, efficient and professionnal. Breakfirst is very large choice. Room is quite and the view of our room on the roofs and steeples is very beautiful

Room Tip: choice a high floor to the view
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cusseto about Hotel Palazzo Stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review
December 7, 2012
Thank you for your very kind review!
We all look forward to welcome you again soon.

Warmest regards,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A gem of a hotel”
5 of 5 stars Reviewed December 2, 2012

This charming hotel right on the Grand Canal is in a fabulous location, just steps from the Ca'Rezzonica vaporetto stop making it easy to get anywhere in the city. The historical features of the hotel add to it's uniqueness as well as the delightful terrace overlooking the canal. It is also an easy walk to many sights and museums The staff is friendly and very helpful, the breakfast is lovely and the rooms quite comfortable and well appointed. Dorsoduro is a delightful quiet neighborhood away from the hubbub of San Marco with many good restaurants and shops. We were in Venice in an early November high flood tide which was actually lots of fun - we were able to buy rubber boots nearby and continue about our sightseeing without so many other tourists around!

Room Tip: At first we were disappointed not to be overlooking the canal but our windows opened instead to a pr...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stustorm about Hotel Palazzo Stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review
December 4, 2012
Buongiorno!

Thank you for your very kind review.
I'm happy that you enjoyed your stay and also the "Acqua Alta". Media usually present it as dangerous, and people get scared. But it's not, and sometimes can be also fun.

Please remember that if you want a room overlooking the Grand Canal you need to book a Junior Suite or a Superior!!! And sure, if you want a very quiet room you have to book the view on the backside (garden or small canal view usually).

We all look forward to welcome you again soon, have a great day!

Roberto
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great hotel, wonderful breakfast”
4 of 5 stars Reviewed November 28, 2012

We arrived by water bus from the train station, the water stop was just next to the hotel, which was helpful as we had heavy luggages. We were then greeted most warmly by hotel staff. The location is a bit off San Marco, and since it was off season, that side of town was a bit quiet. The walk from San Marco took about 15-20mins, and passed some unsettling part of town, especially late at night, although I must say the surroundings were well patrolled.
Breakfast was a wonderful spread, the croissant was the best i've tasted this trip in Italy!
A well worth stay , if you don't mind the walk to San Marco...

Room Tip: we had the standard double, which we found to be a bit of a sqeeze.. thought i guess its common in a...
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MFChong_12 about Hotel Palazzo Stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review
November 29, 2012
Buongiorno!

Thank you for your very kind review, I'm happy you enjoyed your stay!

The distance to San Marco (a 10 minutes walk is not far!) is one selling point of our property. It can be a plus or a minus, depends on what you want. If you are looking for a venetian area (where you will not meet only tourists), where you can sleep comfortably without any noise from outside, with a lot of local restaurants and bar and shops, we are the right choice!

Please remember also that Venice is a very safe town. There are no dangers during the day and during the night, you can walk everywhere and stop everybody for directions. I know that all our little alleys can be a little scary in the night, but it's just because you are not used to it.

Thanks again for you review, I hope to welcome you soon again here! Have a great day,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Stunning Hotel”
5 of 5 stars Reviewed November 27, 2012

My husband and I spent four nights here for our 30th wedding anniversary. I chose this hotel based on previous reviews and I'm glad I did. I couldn't have been more pleased with this property. It is easy to get to, just step off the vaperetto stop Ca' Rezzonico and you are there. This also makes it convenient to get anywhere in the city you'd like. The location is close to all the attractions and the best part is that it's situated right on the Grand Canal. We had the junior suite with a stunning view of the canal. The room was beautifully decorated in both modern and period design. The staff had a chilled bottle of Proseco waiting in our room at check in. The breakfast that is included was a full buffet (not just continental) and we loved eating outside overlooking the canal.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dsutor about Hotel Palazzo Stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review
November 28, 2012
Buongiorno!

Thanks a lot for this very nice review.
I'm happy you enjoyed your stay with us and I look forward to welcome you again soon.

Have a great day, ciao!

Roberto
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Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic Staff, perfect position!”
5 of 5 stars Reviewed November 27, 2012

We arrived at the Palazzo Stern on the Alilaguna Water Taxi from the airport which is an efficient, reliable way to travel. We were warmly welcomed into the hotel and provided with information and a map. The accommodation, whilst not being given a room with a view, was very clean and comfortable. We did find the room very warm, but we could open a window, although it was a little noisy in the street below which was the main route for the water taxi stop. The breakfasts were very good and the staff very helpful and polite. I would thoroughly recommend this hotel to anyone wishing to stay in Venice.

Room Tip: Check if your room is on a split level ... our room had a bedroom upstairs and the bathroom downstai...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Karen S about Hotel Palazzo Stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review
November 28, 2012
Thank you for this very kind review!

We all look forward to welcome you again here.

Have a nice day,

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Palazzo Stern

Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice
Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotels in Venice
#4 Family Hotels in Venice
#7 Luxury Hotels in Venice
#31 Business Hotels in Venice
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Palazzo Stern is an historical Moorish Palazzo on the Grand Canal. The location is very convenient: easy to reach, close to the main attractions and at the same time in a very Venice area. If you are looking for a unique venetian experience in the real Venice and far from the crowd of the mass tourism we are the right place to choose. ... more   less 
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