Had higher expectations from this hotel after reading the 'glowing' reviews. Arrived by water taxi late afternoon and no porter or assistant to help with my luggage, greeted the lone woman swamped behind the desk, an upgrade to a view room? Ok but that's where it ended. The room outdated, dank, smelt of tobacco, had an important business dinner to attend and needed a dress ironed, no iron in my room, I requested one, the young clearly out of her depth, explained this was not possible due to the safely being an old hotel and such, ok I get that, so can someone press it for me, no the reply, the ironing woman only works in the morning... Is there anything anyone can do? Flatly no. A five star hotel? A dress pressed too much to ask? Disgraceful. I mentioned it to the surly manager the following morning who showed no interest what so ever, no apology, nothing. I requested a water taxi to be ordered the following morning, did it arrive? No, no one ordered it, I almost missed my flight. Don't stay at this absolute joke of a '5 star hotel'
- Official Description (provided by the hotel):
- Ca' Sagredo Hotel is Venice new luxury boutique hotel on the Grand Canal. A 15th jewel in a magical city, where the building's history intertwines with that of the Famiglia Sagredo one of the most important in The Republic, whose destiny was bounded to the Doges and the city itself. The hotel offers 42 guestrooms, most with magnificent panoramic view over the Gran Canal, a trendy restaurant with outdoor terrace over the water and banqueting/meeting facilities. ... more less
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- Also Known As:
- Casagredo Hotel Venice