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“5 star luxury in an historical setting” 5 of 5 stars
Review of Ca'Sagredo Hotel

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Ca'Sagredo Hotel
5.0 of 5 Hotel   |   Campo Santa Sofia 4198/99 Ca' D'Oro | Cannaregio, 30121 Venice, Italy   |  
Hotel amenities
Ranked #34 of 382 hotels in Venice
Southend-on-Sea, United Kingdom
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
“5 star luxury in an historical setting”
5 of 5 stars Reviewed May 1, 2013

FIRST A WORD OF CAUTION - There is a listing for "CA' Sagredo al Ponte" which appears to have photos and reviews for this hotel and in fact i posted a review on that listing by mistake, having spotted my mistake too late I asked tripadvisor to move it to here but that doesnt seem to have happened. You'll notice the map is incorrect on that listing. This is the address of the hotel we stayed in: CA' SAGREDO HOTEL *****L
Campo Santa Sofia 4198/99 - Ca' D'Oro - 30121 Venice – Italy

We booked our anniversary trip here after reading endless reviews and looking at websites and made the perfect choice.
We liaised with the hotel by email before booking and our questions were answered promptly and efficiently. We booked the private boat taxi which though expensive (E200.00) was the perfect start to our trip. The boat journey takes about 25 mins and only a short part is through the canals. Only the last couple of minutes is on the grand canal.
We were welcomed and escorted to our room with a guided tour of the majestical staircase and frescos. We were upgraded to room 114 which is one of the historical suites.
A big thank you to all the staff and especially Monica who looked after us so well.

The room has a separate lounge area, plus a further lounge in the bedroom, small dressing area and bathroom. The bath has an overhead shower, there is also a bidet. The 2 windows overlook the street but with the shutters closed at night ( turn down service done for you) we couldn't hear any noise from the street in the morning. Given there is a main water bus stop right outsidethe hotel i imagine it could be noisy in the mornig as the diesel engines make quiet a racket. There are 3 TVs including one in the bathroom but only CNN and Sky news in English though you can purchase movies in English. There is no tea or coffee making facilities in the room which is a shame but there is a minibar. If you want a coffee in the hotel the bar on the ground floor will serve you one for Euro 6.00. There is free wi-fi but reception in our room was only available in the first Lounge area, but fine in thereat of th hotel and better than to have to pay for it. Many resturants also offer free wi-fi as well, usually signposted.
Breakfast is served on the 2nd floor and the rooms and ceiling frescos are spectacular. You'll find the ballroom next to the dining area and the paintings are amazing (see photos) . The rooms and frescos have information plaques so you can read the history.
The fresco above the grand marble starircase was finished in 1732.

Breakfast is standard continental fare with a small selection of cooked items including scrambled eggs and sausages. You can order fried eggs but at extra cost. Coffee delicious and serving staff helpful and warm.
On the second floor there is a balcony from where you can watch the boats on the grand canal and take photos.
Don't be put off by the hotel not being near San Marco plaza it's only a 15 minute walk and you'll walk past a whole array of shops and vendors, and walking along the narrow winding streets is half the fun and charm of visiting Venice.The Rialto bridge is only 10 mins walk and along the same route. We were worried about getting lost but there is no chance of that. The road behind the hotel is the main route from the railway station to he plaza so there is a constant stream I'd day trippers walking to the plaza so just follow the crowd.
Outside the side entrance of the hotel is a gondola station. You pay Euro 2.0 per person for a ride to he opposite side. The fish and vegetable market are worth a visit on this side and try the restaurant behind the fish market for delicious fresh food (but be willing to wait- it took 45 mins for our order as they cater for tours and are bust at lunch). It's also less crowded on the other side, souvenirs are slightly cheaper if you hunt around and you can easily get to the Rialto bridge from this side as well.
We didn't try the Vappreto service but there is a stop right outside be hotel. We did use the Water bus service to travel back to the Airport. Catch the Orange line from the stop at Rialtto ( there are2 stops and it's the stop further away from the bridge). You can buy tickets at the booth and they cost Euro 9.00 per person. Service runs every 30 mins - check the online timetable ( http://www.venicelink.com/?lang=english ). The boats are well marked and slightly smaller than the normal water buses. At the airport there is a 7 minute walk to the terminal through a covered walk way. It's a nice way to travel back and much cheaper than a taxi. Give yourself an hour journey time. Once through immigration there is a good selection of designer boutiques and resturants but prices are expensive like the rest of Venice. If you re flying within the EU you can't buy cigarette cartons in duty free.
If you need a supermarket ( we only saw one) when you come out of the hotel and turn left towards the railway station and its on the right about 3 minute walk.
Do a bit of hunting for your souvenirs as prices do differ especially if you get of the main tourist routes. We found things a bit cheaper on the other side of the grand canal.

The charm of this hotel is having the history and beautiful art work but also staying in luxury and wonderful service.

Room Tip: Room 114 on the first floor. End of the corridor and overlooks the street. Quiet in the morning and...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCaSagredo, Responsabile relazioni pubbliche at Ca'Sagredo Hotel, responded to this review, May 18, 2013
Dear Guest,

We would like to thank you for taking the time to share your comments, all your information will help future guests to arrange their stay in Venice.
We conveyed all your nice words to our General Manager and all staff at Ca' Sagredo.

We do hope your future travels to Venice will bring you back to Ca' Sagredo!

We thank you again and Best Regards,

Ca' Sagredo Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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653 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Southend-on-Sea, United Kingdom
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 28, 2013

We booked our anniversary trip here after reading endless reviews and looking at websites and made the perfect choice.
We liaised with the hotel by email before booking and our questions were answered promptly and efficiently. We booked the private boat taxi which though expensive (E200.00) was the perfect start to our trip. The boat journey takes about 25 mins and only a short part is through the canals. Only the last couple of minutes is on the grand canal.
We were welcomed and escorted to our room with a guided tour of the majestical staircase and frescos. We were upgraded to room 114 which is one of the historical suites.
A big thank you to all the staff and especially Monica who looked after us so well.

The room has a separate lounge area, plus a further lounge in the bedroom, small dressing area and bathroom. The bath has an overhead shower, there is also a bidet. The 2 windows overlook the street but with the shutters closed at night ( turn down service done for you) we couldn't hear any noise from the street in the morning. Given there is a main water bus stop right outsidethe hotel i imagine it could be noisy in the mornig as the diesel engines make quiet a racket. There are 3 TVs including one in the bathroom but only CNN and Sky news in English though you can purchase movies in English. There is no tea or coffee making facilities in the room which is a shame but there is a minibar. If you want a coffee in the hotel the bar on the ground floor will serve you one for Euro 6.00. There is free wi-fi but reception in our room was only available in the first Lounge area, but fine in thereat of th hotel and better than to have to pay for it. Many resturants also offer free wi-fi as well, usually signposted.
Breakfast is served on the 2nd floor and the rooms and ceiling frescos are spectacular. You'll find the ballroom next to the dining area and the paintings are amazing (see photos) . The rooms and frescos have information plaques so you can read the history.
The fresco above the grand marble starircase was finished in 1732.

Breakfast is standard continental fare with a small selection of cooked items including scrambled eggs and sausages. You can order fried eggs but at extra cost. Coffee delicious and serving staff helpful and warm.
On the second floor there is a balcony from where you can watch the boats on the grand canal and take photos.
Don't be put off by the hotel not being near San Marco plaza it's only a 15 minute walk and you'll walk past a whole array of shops and vendors, and walking along the narrow winding streets is half the fun and charm of visiting Venice.The Rialto bridge is only 10 mins walk and along the same route. We were worried about getting lost but there is no chance of that. The road behind the hotel is the main route from the railway station to he plaza so there is a constant stream I'd day trippers walking to the plaza so just follow the crowd.
Outside the side entrance of the hotel is a gondola station. You pay Euro 2.0 per person for a ride to he opposite side. The fish and vegetable market are worth a visit on this side and try the restaurant behind the fish market for delicious fresh food (but be willing to wait- it took 45 mins for our order as they cater for tours and are bust at lunch). It's also less crowded on the other side, souvenirs are slightly cheaper if you hunt around and you can easily get to the Rialto bridge from this side as well.
We didn't try the Vappreto service but there is a stop right outside be hotel. We did use the Water bus service to travel back to the Airport. Catch the Orange line from the stop at Rialtto ( there are2 stops and it's the stop further away from the bridge). You can buy tickets at the booth and they cost Euro 9.00 per person. Service runs every 30 mins - check the online timetable ( http://www.venicelink.com/?lang=english ). The boats are well marked and slightly smaller than the normal water buses. At the airport there is a 7 minute walk to the terminal through a covered walk way. It's a nice way to travel back and much cheaper than a taxi. Give yourself an hour journey time. Once through immigration there is a good selection of designer boutiques and resturants but prices are expensive like the rest of Venice. If you re flying within the EU you can't buy cigarette cartons in duty free.
If you need a supermarket ( we only saw one) when you come out of the hotel and turn left towards the railway station and its on the right about 3 minute walk.
Do a bit of hunting for your souvenirs as prices do differ especially if you get of the main tourist routes. We found things a bit cheaper on the other side of the grand canal.

The charm of this hotel is having the history and beautiful art work but also staying in luxury and wonderful service.

Room Tip: 114 on the first floor. End of the corridor and overlooks the street. Quiet in the morning and 2 win...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 27, 2013

My girlfriend and I booked two nights at the Ca'Sagredo in Venice based on the great reviews here on TripAdvisor. After staying one night, we checked out and moved to another hotel due to issues with our room and the staff's poor handling of the situation. Problems can arise no matter what hotel you stay at, but then what matters is how the staff handles things. Due to how Ca'Sagredos staff, performed, I'd recommend against staying here.

On the plus side, the room we had was gorgeous, and the hotel is conveniently located (two vaporetto stops away from the rail station, short walk to Ponte di Rialto). However, these are meaningless when you don't get any sleep and your hotel room fills with gas fumes.

I believe we were given an upgraded room (which is nice), which was on the first floor right on the Grand Canal. Large and gorgeous. I was a bit concerned about the boat noise (the vaporetto stop is right next door), but my girlfriend liked the room so I figured I'd give it one night, and if there was an issue, ask for a room change in the morning. This was a mistake - I should have trusted my first instincts.

At 7am, we were awoken to the sound of a boat pulling up to the piers right in front of our room, and running it's motor at what sounded like full throttle. I was willing to shrug it off, but it continued....for an hour. Not only did we have this loud noise for an hour (and it hadn't stopped by the time we left the room, so who knows ultimately how long it went on), but the room started to fill with fumes. I don't think it was the exhaust from the boat motor, as it smelled more like propane or natural gas. After a short time, both my girlfriend and I started feeling a bit ill. We showered and packed our stuff, and I called the front desk.

I called and requested an immediate room change due to the noise and the fumes. Best case it's inconvienient -- getting woken up early, having a loud obnoxious noise in your room such that you can't have a conversation with your significant other, and having an unpleasant odor in the room. Worst case, it's a health risk -- what are the fumes? Breathing in a bunch of exhaust certainly isn't good (and carbon monoxide can kill you), and if it is gas fumes, there's even bigger risk.

It became clear from speaking with the person working the front desk that this was scheduled "work" they arranged/new about, and that they didn't see why we'd want to change rooms. I asked to have a manager come to the room to experience just what we were -- the noise and the smell. The best they offered was having one of their cleaning staff come. They were not apologetic, and certainly didn't seem eager to address what from our perspective was a major issue.

Initially I was told there was no room to move us to -- they were full booked (on a Wednesday night in shoulder season?!). Then they called back and said they had a room they could move us to temporarily, but then they'd move us back when the "work was done". Not wanting to play musical hotel rooms and have to re-pack yet again, I asked to be moved permanently. The desk attendant said they'd check, and called back about 5 minutes later saying they had a room for us.

At that point, we decided to move to another hotel -- what "high end" hotel schedules noisy, smelly maintenance like that at 7am?!? And when a customer complains, seems unconcerned with the issue?

When we checked out, rather than simply be apologetic, the desk clerk defended the noise, suggesting that they had no way of knowing about the issue, as no one had complained before (clearly this wasn't the first time the work was done). That may be the case, and he has a bit of a point, but when someone does raise an issue, I would hope they would try to make it right immediately.

My advice: look elsewhere. The hotel we moved to was cheaper, better located, and had much more friendly and accommodating staff.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 25, 2013

Ca'Sagredo is a wonderful hotel. Everything is fantastic about it. Location: near Ca'D'Oro and the Rialto Bridge, very close to the main attractions but not very crowded. The building itself is very beautiful, a real private palace. Rooms: we were staying two days in the hotel (we went to Padova in the interval) and in two different rooms - one with a canal view (very nice) and the second one is the Arts Suite, this one is a real museum, so beautiful!, wonderful walls, ceilings, unbelivably beautiful! Service: I can only express my sincere gratitude to the whole staff, they made our staying unforgettable. Special gratitude to Laura - front desk - she was so helpful and arranged everything we asked for. Restaurant - fantastic food , nice service. Venice is fantastic and Ca'Sagredo is the hotel to stay in to make the staying unique and unforgettable.

Room Tip: We were staying two days in the hotel (we went to Padova in the interval) and in two different room...
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckinghamshire
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

This is a beautiful hotel, formerly a palace, right on the Grand Canal and easy walking distance to all the sites of Venice. We stayed in the library suite (room 202) which in itself is a national monument and in times gone by had hosted Galileo. The amount of Murano chandelier's throughout the hotel is amazing and very beautiful. The staff were very professional, took great personal interest and attentive. The breakfast room and the food were all amazing as was the restaurant. Definately one to return to.

Stayed April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 22, 2013

Anniversary trip to Florence and Venice. We decided to upgrade our hotel booking in Venice and the Ca Sagredo was recommended by the agent. The hotel is on the Grand Canal next to the Ca'd Oro Vaporetto stop, so very easy to get to from the railway station and also great for exploring the city. The hotel is amazing! It retains historic features combined with modern facilities to great effect. It was like staying in a palace. We were allocated room 409 which is at the top of the building reached by a short staircase. The room is bright with classic decor, a huge bed, wonderful shower room and a sitting area. There is plenty of storage room, a large safe and views to the front over the Grand Canal and to the rear over the rooftops of Venice. Also a good view from the shower room. It was probably originally an attic store room or even servant's quarters so probably not as grand as the other rooms around the hotel but it suited us perfectly. The hotel terrace is on the canal so you can dine in style as the gondoliers float by. We found some excellent local restaurants (see reviews elsewhere) and highly recommend this hotel for location, quality and service. Other recommendations: buy the multi-day travel pass for unlimited use of the vaporetto service, this allowed us to explore everywhere from Murano to Lido. The passes are available from the ticket offices outside the railway station, a single journey costs seven euros (April 2013) and we averaged around four journeys per day.
Also, use the cheap coach service from the bus station to Marco polo (six euros pp) it only takes twenty minutes.

Room Tip: All rooms have style and character.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

Were do I start.. Well firstly what a magnificent place Venice is, Ca' Segredo hotel for me and my partner made Venice a truly memorable stay from the hustle and bustle of the narrow street this hotel was a true retreat quiet, friendly and spectacular the history of Ca' Segredo is a marvel the Art the Architecture and sculptures are all explained with museum like info points well placed all over the hotel.
Ca' Segredo location could not be better surrounded by local restaurants cafés and situated on the Grand Canal having an afternoon Spritz aperol is a must.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ca'Sagredo Hotel

Address: Campo Santa Sofia 4198/99 Ca' D'Oro | Cannaregio, 30121 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotel in Venice
#30 Romantic Hotel in Venice
#45 Family Hotel in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ca'Sagredo Hotel 5*
Official Description (provided by the hotel):
Ca' Sagredo Hotel is Venice new luxury boutique hotel on the Grand Canal. A 15th jewel in a magical city, where the building's history intertwines with that of the Famiglia Sagredo one of the most important in The Republic, whose destiny was bounded to the Doges and the city itself. The hotel offers 42 guestrooms, most with magnificent panoramic view over the Gran Canal, a trendy restaurant with outdoor terrace over the water and banqueting/meeting facilities. ... more   less 
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Also Known As:
Casagredo Hotel Venice

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