My husband and I stayed here back in September for 2 nights so this review is long overdue! First of all, we had train issues getting into Venice so we arrived much later than expected and were unable to call to inform Lucca that we would be running late. Nevertheless, we reached the place and had the bar next door call. He was very gracious and checked us in at 8pm. We had a surprise bottle of Prosecco awaiting us in the fridge which was the perfect way to welcome us to Venice! We ate down the hotel at Harry's and enjoyed the amazing views off Giudecca Island. The entire suite was so spacious...an entire room for seating and the mini-kitchen/dining and a separate bedroom. Also, the bathroom was by far one of the largest we stayed in from our entire trip. Having the kitchen stocked daily was a great help and we really felt at home. Also, the complimentary water taxi to St. Marks was very convenient as you can reach any part of Venice from there. If you stay at the Hilton Stucky next door, you would be paying at least 3x the rate and not get the wonderful service like you get from here. I would recommend this place to all my family and friends that are traveling to Venice.