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“Great staff and location in Campo San Polo” 4 of 5 stars
Review of Acca Hotel

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Acca Hotel
1.0 of 5 Small Hotel   |   San Polo 2160 | Calle Pezzana, 30124 Venice, Italy (San Polo)   |  
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Ranked #171 of 433 Venice B&B and Inns
Singapore
1 review
“Great staff and location in Campo San Polo”
4 of 5 stars Reviewed October 6, 2012

Small, budget hotel, but good value-for-money. Rooms were clean and comfortable, breakfast was quite a decent spread.

Hotel was only staffed in the day, but the innkeeper was very friendly and helpful - available on mobile after dark (he took calls to answer questions) and offered us an obligation/scam-free boat ride to Murano (which we took up). Maids were also nice and friendly.

Liked the location - central enough in Venice.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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219 reviews from our community

Traveler rating
    87
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    17
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Lugano, Switzerland
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 29, 2012

For a hotel with a 4 circle rating on TripAdvisor, we were disappointed. Room 9 had a dirty carpet, visible stains, a stained bed sheet and a filthy spare pillow in the wardrobe closet.
Not what we expected for 160 euros.

Room Tip: Beware, ask for a room that is clean
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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accahotelmanager, Proprietario at Acca Hotel, responded to this review, October 25, 2012
I'm really sad you spoke badly of our junior suite.
I actually realized that the moquette was a little bit dirty.
It has been dirty for 2 or 3 days,and this is only my fault because I didn't check the rooms,
but please understand : sometimes happens that some (unpolite) customers drink a prosecco bottle without any care in the moquette.
I apologize about that, and I'm sure that the junior suite is the best room I saw in many hotels and I can confirm, 'cause I've been sleeping there many times , during the low season.
Daniele
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 29, 2012

The hotel rooms were not clean and the rooms were very loud and breakfast wasn’t very good. The location is good. the bed was very uncomfortable.
Bad directions on how to get to the hotel.
Not recommended!!

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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accahotelmanager, Proprietario at Acca Hotel, responded to this review, October 25, 2012
what can I answer ?
Thank you so much,
looking forward to meet you soon,
Daniele
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Moscow, Russia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 29, 2012

Location is perfect - close to campo San Polo and just a couple of minutes from Rialto.
Hotel Staff is nice and helpfull. The host, Davide, always can be reached by cell phone to agree on your arrival time.
The hotel has a nice patio where you can relax, spend some time surfing internet, have coffee. Wifi works well!.
Hotel is located in a quite place, you feel like you live in Venice but not just stay in the hotel. Breakfast is offered till 10:30!
I would recommend Acca hotel to everyone who likes cozy places and delicate service.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 27, 2012

This is a small, quaint hotel, a bit more to the B&B side. It is tricky to find, as is anything in Venice that isn't a major landmark. Breakfast was included - it was a smaller buffet but we were still satisfied after breakfast. The eating area is outside in a small quiet courtyard - a very nice way to start the day.

There were hotel business cards that offered 10% off at a restaurant just around the corner (La Corte). And the hotel manager Danielle was happy to point out other area restaurants.

The room had air conditioning, which was a real bonus given we were visiting in August and during a heat wave. There were four of us in the room, so it was a bit cramped but we managed. There was nice size minibar fridge in the room, which was great for cooling our water in. The hotel's prices for the drinks and beer were very reasonable, and when I asked for a couple more beers to be stocked in the fridge, Danielle was happy to oblige.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Barcelona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2012

Hotel was difficult to find, but it is located in a quiet place, far from the more crowded streets but 10 minutes walking from Rialto. The whole hotel has an ancient (Venetian) look.
Room has old decoration but comfortable. The only thing to say is that it could be much cleaner, not only the rooms but also the common spaces.
Breakfast was good, plenty of food and good quality.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 16, 2012

We recently had the pleasure to stay at Acca Hotel and it was an amasing experience!!!
It is located in the heart of Venice ,a short walking distance from Rialto bridge and other sightseeing points. The value price-accomodation is excellent. Daniel the manager and the girls were very friendly and helpful . The room(the whole hotel) was very clean , bright and tastefully decorated , the breakfast was delicious ( we were able to have it outside on the patio among plants and waterfall) and I didn' t mentioned the caffe yet !
We couldn' t choose better for a great vacation .
Thanks

Room Tip: Room nr 1 is big enough for three persons.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acca Hotel

Address: San Polo 2160 | Calle Pezzana, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Polo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly )
Hotel Style:
Ranked #171 of 433 B&Bs / Inns in Venice
Price Range (Based on Average Rates): $
Hotel Class:1 star — Acca Hotel 1*
Number of rooms: 9
Official Description (provided by the hotel):
Venice, the elegant rooms at Acca Hotel await for you near the famous rialto bridge and our friendly staff offers recommendations and advice for an unforgettable stay in the heart of one of the world's most fascinating cities.the hotel offers wi-fi internet access, fax service and a hearty breakfast from 08.30 to 10.30, served in your room upon request. ... more   less 
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Also Known As:
Acca Hotel Venice

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