Nicoleta was very nice and accommodating! We arrived late in Venice, and yes, the trek to the hotel required some navigation but it was actually quite fun to wander through our map! Just be willing to ask questions on the way! When we finally found the hotel, we were VERY pleased with the quiet, less crowded location. It was very romantic, and the room was excellent. Beautiful woodwork, and the canal view made it even more charming. Big room, big bathroom, lots of storage space, and windows with view of the canal in bedroom and bathroom. We were very pleased with the room and even sacrificed an entire afternoon of site-seeing to stay in the room and enjoy Venice from there. The breakfast was nice, as well. I highly recommend this place. I was actually a little nervous because of previous reviews, and I suspected the lower price compared to other hotels in Venice to match quality, but it was actually very charming.
My only complaint is that I had Nicoleta mail my diamond earrings on a Tuesday to my next hotel and told her we'd be checking out of the next place on Saturday so they MUST arrive there, but she waited until Friday, the day before, to mail them, charged me $30, and of course they didn't arrive until we were on our way back to the US. It was very frustrating and I thought this to be of very low service quality. When I asked her about the confusion through several emails, she failed to respond to any of them. However, the actual stay was very pleasant.
- Official Description (provided by the hotel):
- Our Bed & Breakfast is located in one of the more peaceful parts of Venice, but in spite of that is just a few minutes away from St. Mark's Square , the Rialto Bridge and from the main streets of the city. Our guests will be greeted with a warm welcome, to make them feel at home, as they discover the beauty of a typical Venetian apartment, in a ancient palace. Our Bed. & Breakfast offers also a grand living-room. Our rooms are decorated to a very good standard with private bah and air condition to make our guests feel ease and to make their holiday unforgettable. ... more less