Exceptional service, great hospitality and well appointed rooms are what you'll find in this hotel. We've stayed in the month of July for 2 nights at this hotel. We've arrived a little early for our check-in (11:30am, I think) and Walter got us checked in within half hour. While we are waiting we had excellent Latte from the Kitchen. The rooms are spacious and nicely decorated. We were in Annexe which is just behind the main hotel. There is no lift, so if you have luggage you'll have to drag them up. Sandro has helped us with the luggage and walked the steps with my son entertaining him on the way. He's very good with kids. The room we had had a nice, clean shower and the air conditioning worked perfectly. Wifi was excellent and consistent. The safe provided in the room was small for a 15" laptop but was enough for our 10" tablet. The entire location feels secure so we didn't feel the real need of a safe.
Break fast was good with lots of options available and this was included in our room tariff. Kelly was excellent with her service and always smiling which is nice. In the annexe there is a small seating area with some books (novels, magazines etc) for your reading pleasure, if you had to stay indoors because of rain or some other reason. The hotel was in San Stae which is third stop from the Venice train station Vaporetto stop (known as Ferravia). We've taken 36hrs pass which included Grand Canal tour. This costs 10 euros extra over the normal vaporetto fare but you'll get access to the special water buses called Vaporetto Del'Arte which are mainly for tourists. These are a lot less crowded than the regular Vaporettos so we thought they are worth the 10 euro premium. Only caveat is they don't stop in every stop on the Grand canal (for example Rialto Mercato) but they stop on major destinations (Rialto, San Marco etc) so that you can get down there and take a Vaporetto (you can get on Vaporettos obviously if you have Grand Canal tour pass) to reach the destination that is not catered by the Del'Arte service.
Very close to the hotel you'll find some restaurants and a grocery store which is convenient. There are lot of tourist attractions within San Stae itself but we didn't get time to explore all. The hotel is, in our opinion, very well located and a nice base for exploring Venice.
We'll certainly come back to Al Ponte Mocenigo when we are in Venice next time.
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- Also Known As:
- Al Ponte Mocenigo Venice
- Al Ponte Mocenigo Hotel