We stayed at Ca Residenza on 6th-8th August. Andrea who seems to run the hotel is really nice and friendly as stated in previous reviews and makes you feel very welcome. On arrival he said he could upgrade us into a room with a view of the canal rather than the terrace which we gladly accepted. This room was very basic but had a hairdryer and a fan (no air con) which was acceptable but the least you expect in a room really. However looking at the pictures online again since we came back this was unbelievable different and most pictures are unrecognisable. These pictures must have been taken at least 5 years ago based on the amount of change in them, making it hard to understand were some of the pictures were actually taken! When walking around Venice there are much much nicer places to stay than this although if you do look at the pictures on the website this place does look really nice, unfortunately I have stayed in hostels that have better upkeep! Although this place may have once been a 16th Century Palace, it has not had much work done since then. I am unsure where these rooms where form the pictures on the website and think they must have used some of the furniture from the art gallery (located in the lobby of the hotel) to take the pictures before replacing these with the cheap wooden furniture we saw in both rooms we stayed in. In previous reviews it also explains that this hotel is in a great location, close to the sites! Yeah this is within a 20-30 mins walk to St. Marks Square but so is everywhere in Venice and being right on the north of the island and St. Marks being on the South, it could not be further away from the biggest site on the island and any hotel on the island would be closer, so not really sure were that came from. The 2nd night is where we had real problems. It was explained that although we had an upgrade the 1st night it was not possible for the second which was fine with us even though we did not quite understand how we had bought the cheapest room as It did not say anything about this when booking. The room was exactly the same as the other apart from it had no hairdryer, no fan and the bathroom was down the hall. On top of this the door into the room only opened about a foot wide as it caught on the uneven floor meaning that we had to sidestep through the door each time. The locks on all rooms also had a knack to them which made you spend at least 5 minutes attempting to open and shut your door each time. The bathroom down the hall was an absolute nightmare! The bathroom had a shower which doors were broken in every way possible. They would not shut because they were broken off the sliding mechanism and were basically sat on the inside of the shower. The panels were also smashed through with huge holes and sharp edges so pretty pointless shutting them anyway. The shower-head itself was also broken and would not stay up and needed to be held throughout the shower. The temperature on the shower was also broken as it would blast ice cold water out every 5 seconds or so before again going back to the temperature you wanted it at. These faults typified the lack of maintenance which could easily be fixed if someone could be bothered and put some of the money you are paying to some good use. I am not a person that ever complains and have never given a bad review previously (even on ebay!) and always make the most of the hotel with its faults but I am baffled by the great reviews on here and the rating it has secured needs looking into as I have never stayed in a worse place than this. I hope thought that people read this review and look at going to another hotel in order to have a better experience. On the 2nd night, the lack of a fan or aircon lead to me and my girlfriend having 3 showers in a bid to stay cool were. We were then bitten dozens of times each as our room became full of insects as the windows were open. This was so bad that we decided to go to the airport at 1.30am rather than 10am in order to get some sleep were we would be comfortable (THE AIRPORT!). I do appreciate that this hotel may want to keep the place looking authenitic but for 100 euros a night (for the cheapest room apparently) to not even bother putting a fan in a room is embarrassing given the temperatures of 26 degrees at night. How much do these really cost? This hotel could so easily be much better but they cannot be bothered to fix anything or spend any money on this place. You will be disappointed if you stay here
- Official Description (provided by the hotel):
- The Palazzo Cà Zanardi is a residential palace dating back to the 16th century which, over the centuries, has been added on to by various noble venetian families and is one of the most evocative and beautiful palaces in the city of Venice; the Serenissima.Sumptuous and possessing particular charm, Cà Zanardi is located in a most peaceful setting and has its own delightful private garden as well as a magnificent terrace full of sun and colour.An ideal setting where to live the intimacy and emotions which the city inspires; in a palace reminiscent of the ancient splendours of the Serene Republic of Venice. ... more less
- Reservation Options:
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- Also Known As:
- Ca` Zanardi Hotel Venice