We did not actually stay at this hotel however we were transferred from hotem basilea to this hotel moderno. As hotel moderno had no reception itself, the reception was through antica casa. On arrival the receptionist was very nice, somewhat even a little charasmatic. After being eacorted to our room we returned to the reception to understand why we had been transferred from a 3 star hotel to a 2 star. Not only was where we got moved incredibly small but the receptionist was beyond rude. The lovely cleaning lady who happily helped us with our luggage told us the hotel was 1 star, to her credit she was not lying. When we mentioned this to the receptionist, she called the cleaning lady to publicly embarass her and put her to shame. The cleaning lady had done not a thing wrong but the receptionist had the audacity to embarass her and basically crucify her infront of foreign nationals. I hope the lovely young cleaning lady finds a job where they accept her for who she is and the amazing work she does!!
- Also Known As:
- Antica Casa Carettoni Hotel
- Antica Casa Carettoni Venice
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