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“Hotel Dona Palace” 4 of 5 stars
Review of Hotel Dona Palace

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Hotel Dona Palace
4.0 of 5 Hotel   |   San Marco 391, 30124 Venice, Italy (San Marco)   |  
Hotel amenities
Ranked #117 of 384 Hotels in Venice
Certificate of Excellence 2014
Cheshire
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Hotel Dona Palace”
4 of 5 stars Reviewed September 23, 2012

lovely hotel 2 minutes walk from Piazza San Marco. great garden terrace overlooking gondola populated canal (look to the right for brilliant view of the bridge of sighs). opposite hotel is great coffee shop/bar/restaurant, well worth visit and not expensive.

Room Tip: ask for a room overlooking the canal
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review, October 5, 2012
Dear Sir/Madam,
we would like to thank you for the nice review you wrote about us and we were so pleased to read that you had enjoyed your stay at the Donà Palace Hotel. We hope to have again the pleasure of welcoming you to our establishment and taking care of your stay in Venice.
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521 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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NYC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2012

We stayed at the Dona Palace for two perfect nights in the beginning of July. It was the perfect ending to a glorious vacation. We were upgraded to a suite on the fifth floor with our own balcony with hot tub. The staff was friendly, breakfast wonderful, location fabulous. The best part of our entire two week trip was sitting on the outdoor terrace watching the gondolas glide by in the early evening - truly special. I cannot wait to visit Venice for the sixth time and to stay again at Dona Palace. Truly Magical.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review, October 5, 2012
Dear Sir/Madam,
we are so happy to read such a good comment about the Donà Palace Hotel and, of course, Venice; which is truly a remarkable place to stay, visit and discover. Our satisfaction is to know that you appreciated the room you were allocated and the service provided. We are looking forward to welcoming you back in Venice in the near future and thank you for you consideration.
Yours faithfully.
Front Desk Manager.
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Santa Cruz
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 18, 2012

This is a lovely hotel very conveniently located in the city of Venice. The rooms are a nice size, the breakfast is up on the second floor and is delicious and the staff is friendly and helpful. Just a few moments walk from the Piazza San Marco and close to several restaurants. And when the crowded streets of Venice get to you the hotel has a lovely outside terrace where you can sit and watch gondolas go by.

Room Tip: All of the rooms may overlook the canal-side terrace but just in case do ask.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Reservation Manager at Hotel Dona Palace, responded to this review, September 29, 2012
Dear Sirs,
we thank you for the good review.
You hit the point! Perfectly located in a quiet corner: just 30 metres from San Marco Square but in a quiet little street and if you want to stay away from the crowded streets of Venice for a while, just relax and get a drink at our "Secret Garden".

Next time you come you should try our Wine Bar HK located just in front, it's a very cosy nice place, ideal for a wine tasting or a quick brunch before leaving

All our staff friendly greets you!
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Keynsham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2012

This is a very good hotel in an excellent location close to Piazza San Marco but in a quiet spot but not too close. Very friendly and helpful staff, good breakfast and nice room. If we return to Venice (hopefully we will) we would stay at the Dona Palace again. We arrived by water taxi and found it quite easy to find after walking across Piazza San Marco.

Room Tip: We had a suite with a view of the canal which was very nice
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Reservation Manager at Hotel Dona Palace, responded to this review, September 29, 2012
"If we return to Venice (hopefully we will) we would stay at the Dona Palace again"
....well if so, contact us directly to have the best deal. We always suggest to check all our special offers & packages on our official website, you'll surely find the one suitable for you.

All staff of Donà Palace thanks you again for hte nice review
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Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2012

Thank you, we had a wonderful stay for our honeymoon.

Breakfast

This was excellent, the best out of the three places we stayed for our honeymoon. Lovely scrambled eggs, coffee and fruit salad. Having it at our leisure was great, and we sat outside one day on the pretty balcony, which was lovely. We left very early on our last day of this part of the trip, and the staff prepared a breakfast box for us to take with us when we left, which was very kind.

Staff

So friendly and welcoming. We particularly appreciated the complimentary free fruit tart on arrival that the staff organised, very thoughtful.

Room

Clean, traditional decor and good air conditioning and sound proofing. A better hair dryer would have helped however, as the one attached to the wall didn't work too well.

Advice

We would suggest that the happy hour, with free snacks offered to guests in the bar over the road between 6-7 is reconsidered by the hotel. There were no vegetarian options and the ambiance was lacking. But the hotel itself is wonderful, and has it's own bar.

We were not a huge fan of Venice, it was a heat wave when we visited and very hot and crowded. But the hotel is well located to St Marks Square, and was a welcome reprieve. We strongly recommend this hotel to honeymooners :-)

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Reservation Manager at Hotel Dona Palace, responded to this review, September 29, 2012
Dear Sirs,
so pleased that you enjoyed your stay with us! We always pay partiular attention to special occasions such as honeymoons or anniversary. The welcoming cake in your room is homemade by our pastry chefs who also daily prepare cakes and pastries for Breakfast.
It's a pity you did not like the Happy Hour, the Wine Bar HK is a very nice place, particularly furnished and ideal for a Wine Tasting or quick brunches. The Happy Hour offers few types of appetizers but in case of some requests, our staff is always at disposal.

Next time you come to Venice, just contact us and we'll reserve a special treatment for you!
Best regards from All Staff of Donà Palace
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Los Angeles, California
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 29, 2012

The location was hard to find, but it was in a very good location of the island. The room was clean and nice. The staff were nice. The breakfast was not the best though. But oveal, I will recomend it to anyone visiting Venice.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Reservation Manager at Hotel Dona Palace, responded to this review, September 29, 2012
Dear Sirs,
we thank you for your review.
Have you tried our homemade cakes and pastries for Breakfast? They are delicious, next time you come, you must taste them! Our friendly staff at Breakfast is always at disposal for particular requests you may have.

Hope to see you soon.
Best regards
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Dorado, Puerto Rico
Top Contributor
81 reviews 81 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 29, 2012

Although a bit difficult to find, it is extremely well located. Room was like photos. Comfortable bed, nice large bathroom with all amenities included, even bathrobe and slippers.
Staff was helpful answering all questions in friendly manner.
Even printed out last minute reservation for Basilica tour.
Note: hotel location is actually down alleyway on left side of street prior to bridge.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donapalace, Reservation Manager at Hotel Dona Palace, responded to this review, September 29, 2012
Dear Sirs,
your suggestion on our location will surely be very helpfull for our next clients.
Anyway, if you have difficulites in finding us just give us a call once you are in Venice and we will give you detailed directions.

Hope to see you again in the next future
best regards
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Additional Information about Hotel Dona Palace

Address: San Marco 391, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#61 Luxury Hotel in Venice
#102 Romantic Hotel in Venice
#119 Family Hotel in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Dona Palace 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Dona Palace Hotel

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