We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“bad hotel” 1 of 5 stars
Review of Casa Arte

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Casa Arte to your Saves list
Casa Arte
3.0 of 5 Inn   |   San Marco, 2900 | San Marco, 30124 Venice, Italy   |  
Hotel amenities
Ranked #302 of 433 Venice B&B and Inns
Den Helder, The Netherlands
1 review
2 helpful votes 2 helpful votes
“bad hotel”
1 of 5 stars Reviewed May 10, 2013

This hotel was not a hotel more an bed&breakfast.
Room was very dirty and dust floor was full of hair.
Matras was complete worn out.
Breakfast quality low as possible bread.
Airconditioning did not work properly
We did not get fresh towels.
Bath room smell bad and ventilation did not work.
Poor hotel never going back to that hotel again.

Room Tip: Niet boeken zoek wat anders in de buurt
See more room tips
  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

78 reviews from our community

Traveler rating
    8
    29
    20
    8
    13
See reviews for
14
43
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Red Bluff, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2013

After reading some of the reviews we were reticent about following through with our reservation, however, we were pleasantly surprised with our visit last week. We booked a suite as we were traveling with our family. This is a historic hotel, hence the building itself is several hundred years old, which lends itself to the ambience of the experience. We have stayed in other areas of Europe and found this to be consistent with other historic hotels, so don't expect a contemporary hotel experience. We found the room to be very clean, bathroom smallish but impeccably clean with WC, bidet, shower, towel warmer. Master had flat screen TV but we didn't want to use it. Small refrigerator filled with drinks. Baby bed available at our request. Sheets were nice and heavy, beds clean and comfortable. This is centrally located to all the main Venice attractions, right across from Accademia and a five-minute walk from San Marcos square. My daughter and I walked about the area at 10 o'clock at night and felt very safe. Of course, we left our directions at home, so we simply called the front desk and they walked us through the directions from the train station, a beautiful and quick 10-minute walk. The staff was very pleasant and helpful during the whole stay. Breakfast was typical European fare, hard roll and crescent with coffee or tea. Would stay here again. Price was reasonable for the area.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 6, 2013

I have never been to Venice and I am glad we picked the Arte. It was centally located to almost everything including public transport via the water taxis. San marco is close and countless cafes, shopping, and restauraunts are with 5 mins walk. The rooms had AC and a nice bathroom. Like many hotels in venice this was a former residence so it may not be the format you are expecting as far as layout and such. Low cielings are commong in many of these types of rooms. The staffs' english was poor and were no help with questions about anything. But its nothing you wont learn in the first day and besides who cares? your in Venice

Room Tip: Lower levels are cooler since the ACs will not run while you are gone because your room key activate...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2013

This hotel is very well located, quite in the center and it is easy to find. The staff is very friendly although they don't speak perfect english, but I think it's pretty much like that everywhere in Venice. The bathroom was clean and good, a bit small but it is ok! The rooms are very cozy and well isolated, and they were cleaning them every day. Breakfast is good enough, they serve you the meal and don't be shy to ask another cup of coffe - they would gladly serve it. I would stay there again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
111 reviews 111 reviews
42 hotel reviews
Reviews in 68 cities Reviews in 68 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed October 24, 2012

Centrally located and cheap for Venice standards. I was there recently with a group of friends, and we expected the worst after having read the reviews on TA. We were pleasantly surprised, eventually. Everything was okay, there were even bathroom amenities! We had the safe fixed, and it worked, same with the heating. What needs to be replaced is the exotic (Indian?) staff at reception, who are rude, careless, and even leave the hotel when they should be there. We had to bang on the front door during 20 mins one evening to get back in ... the receptionist appeared from a nearby street...

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 20, 2011

Met my lowest standards ahahah. Its cheap and location is great.... exactly 1 step up from a hostel. I'll stay there again.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 9, 2010

Awful... Terrible... The worst I have ever stayed in. We just came back from our trip... It is dirty, uncomfortable, no toilet paper unless you ask for it, don't even dream about getting clean towels until you go downstairs yourself and explain why you need them and hopefully they approve your reasoning. Breakfast was very poor. And don't rely on "wake up call" you will not receive one... well we did not after we confirmed it with both front desk people and were assured they will call us. They ask for full payment upfront, so you don't run off to another place. Please don't rune your trip and find a better place to stay.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Casa Arte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Arte

Address: San Marco, 2900 | San Marco, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #302 of 433 B&Bs / Inns in Venice
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Arte 3*
Number of rooms: 9
Official Description (provided by the hotel):
Artè home is a precious stone set in the heart of Venice. The property, recently renovated, is located a few steps from the major exhibition centers and the most important monuments of the city, in a central but nevertheless quiet. The rooms, spacious and comfortable, with attention to the smallest details: decorated in typical Venetian style, offering a warm and pleasant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, HostelWorld, Priceline, Agoda, HostelBookers, Odigeo and TripOnline SA so you can book your Casa Arte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Locanda Arte Hotel Venice

Owners: What's your side of the story?

If you own or manage Casa Arte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.