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“perfect hotel” 5 of 5 stars
Review of Hotel Ai Reali

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Hotel Ai Reali
4.0 of 5 Hotel   |   Castello, Campo della Fava 5527, 30122 Venice, Italy (Castello)   |  
Hotel website
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Hotel amenities
Ranked #20 of 384 Hotels in Venice
Certificate of Excellence 2014
New Canaan, Connecticut, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“perfect hotel”
5 of 5 stars Reviewed October 5, 2013

The location of this lovely hotel was extremely convenient, and very scenic right on the canal. The rooms were beautiful and immaculate. The staff was friendly and helpful. I would definitely return to this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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766 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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English first
Greenville, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 4, 2013 via mobile

Hotel and rooms are beautiful, but staff treatment to guest was horrible! Also restaurant, spa, inclusive breakfast leaves much to be desired. More like a two star than five star, please do yourself a favor for 1,000 US dollars a night u can do much better!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2013 via mobile

I stayed at the hotel with friends for two nights and was thrilled. The hotel was beautiful and the location excellent. The staff was friendly and helpful. The rooms were large and clean. We even had a gorgeous terrace that overlooked a canal! Could not give it a higher recommendation.

Stayed September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 30, 2013

The hotel really lived up to my expectations. In an excellent position minutes from the realto bridge and 10 minutes from St Marks square. The staff in the hotel were excellent and so helpful. The room lovely and the bed so comfortable. We sat at breakfast and looking out of the window watched the boatmen about their daily business on the canal. The only slight negative was the lack of a dressing table and mirror as the bathroom mirror was too far away to put makeup on easily.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 29, 2013

A family holiday so we booked two rooms, both were lovely - very well furnished and in keeping with the city. Hotel had just opened when we stayed so everything was perfect and the staff were great although maybe needed a bit more time to bond but service was very good. We ate in the restaurant one evening and service was faultless although food was slightly bland. Location is great and you can get dropped off in reception by water taxi (beware cost of these though). we would definitely go back.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 29, 2013 via mobile

Stayed here a couple of months and joined Tripadvisor just to write this review. Stunning hotel, fantastic rooms and the most friendly and helpful staff that you could hope for. 5 stars without a doubt

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

What a wonderful hotel! We stayed for 2 nights in September 2013 and loved it. The location is superb, within walking distance of everything. The room is very palatial and you feel like royalty. They have opulent furniture and curtains. The bathroom is marble and very glamorous. (Only downside is the water splashes everywhere because the shower is all open).

Since we were there for our anniversary, the staff brought up 2 glasses of champagne for us to share (which was lovely).

The bar downstairs is quite nice. A little bit pricey but they give you free chips with your drinks.

The breakfast room is spectacular! There was a lot of choice and the service was nice.

They also do a free water taxi to Munaro island where you get a tour of the glass factory.

Overall, a lovely stay. Just be mindful at the end of the stay when you are finalising your bill they ask if you would like to leave a tip (We didn't experience this anywhere else in Europe) and were caught by surprise.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ai Reali

Address: Castello, Campo della Fava 5527, 30122 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #20 of 384 Hotels in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ai Reali 4*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Ai Reali is located in Campo della Fava, a small quiet campo, few steps away from Rialto Bridge and only 5 minutes away from St. Mark’s Square. It’s a fantastic central location for who wish to discover the most real Venice. Experience the thrill to visit the old fish market early in the morning or have a cappuccino staring the Rialto Bridge, walking only moments from your hotel.The palace has been the residence of family Reali, a noble family who became rich with the trade of the sugar. The seal of the family is a double crown, the same crowns you find in the hotel logo. The Hotel is overlooking a canal and it has its own water entrance. Customers can easily arrive or depart by private transportation. In case you prefer to user the public transportation, the ferry stop of Rialto is only 150 metres away. Ferry line “Alilaguna” arriving and departing from the airport also stops in Rialto.The Hotel Ai Reali is a 4 stars hotel S offering all the services you normally find in a 5 stars, including the restaurant “Alle Corone” serving Venetian food with home-made pasta and pastry, a comfortable bar, a bar in the garden (open in summer),A wine cellar, a gym, a great “Reali Spa” with Jacuzzi, steam bath, sauna, emotional showers and a massage center. The products used in our Spa are provided by Vitalis a brand “total nature” well known in Italy.Regarding business, Ai Reali, offers a congress center with a big salon for 75 people, with wifi internet connection and if your dream is a great wedding in the most romantic city of the world, don’t miss the chance to ask our assistance, we are ready to arrange the wedding of your dreams, including the ceremony in the beside church, reception, gondola or boat transportation, lunch of dinner in any style, wedding make up and spa treatments. The decoration of the hotel and the rooms is classical Venetian with a lot of antiques and all bathrooms are full marble in different and elegant colors. The floors have been totally restored, you will really feel like to be in the 18th Century. ... more   less 
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