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“The Heaven of Venice” 5 of 5 stars
Review of Hotel Ai Reali

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Hotel Ai Reali
4.0 of 5 Hotel   |   Castello, Campo della Fava 5527, 30122 Venice, Italy (Castello)   |  
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Hotel amenities
Ranked #12 of 383 Hotels in Venice
Geneva, Switzerland
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“The Heaven of Venice”
5 of 5 stars Reviewed March 11, 2013

We had our stay in this hotel and made a reservation for a junior suite. The ambience in the hotel was great. From the entrance up to the reception, friendlyness of the staff and the room was unbelievable. No words or comments on the entire location. The Hotel is brand new and was opened just 2 months ago and they are still opening new rooms. It is in the middle of Venice not to far from Rialto boat stop and approx. 10 minitues walk to the St. Marco square. There is a gondola stop just accros the hotel if you would like to make a nice gondola trip. Furthermore there is a spa which we had seem but did not have the time to make use of. This hotel looks at the details of service. The languages spoken are: English; Italian; Frence; Spanish and German. All major credit cards are accepted.

I ordere a bottle of red wine and asked them for a recommedation on a wine from the region. The proposed a wine from verona which was a very good italian wine. It competes in the segments of the best of italian wines. All rooms have an eletronic key lock which works just great. They also have an restaurant for fine dining.

The following people were of great help when we had to find another location to stay: Lucca and Giani.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dallas, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 7, 2013

I can't say enough about the excellent service and attention to detail. The room was outstanding and the service was even better. The location was excellent and is very close to Rialto bridge. We had a canal view and the room did not dissappoint

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2013

We stayed at the Ai Reali late February 2013. The Hotel's location was excellent, only a few minutes walk from the rialto bridge (which is useful for the water bus to the airport) and only 5 minutes walk from san marco square. It's extremely near the city's shops and restaurants but is in a quiet alcove which means you aren't disturbed in your room by the sound of tourists.

The hotel itself was also fantastic. The decor was of a high quality and a traditional venetian style and our room was amazing. It was large, with high ceilings, a huge chandelier as well as a great TV and massive bed.

The wellness facilities were great with a sauna, steam room and jacuzzi, although you do have to pay extra to use this. The breakfast had a great selection of food, ranging from pastries to cooked breakfast, and one night we ate in the hotel restaurant and this turned out to be the best meal we had in the 3 nights we were in venice both in terms of quality and value.

The hotel also arranged a boat to take us to the island of murano for free and this included a tour of a glass factory where we were able to watch a local artist crafting and blowing glassware.

This hotel was genuinely great and I highly recommend it!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 27, 2013

Myself and wife (mid and early 30's) stayed in the Ai Reali for 2 nights late February 2013. Our aim was to use the hotel as a base to explore Venice by day and enjoy the food in the evenings.

After arriving at the airport we got a water taxi (return 27e each) and were dropped off by the rialta bridge. We struggled to find the hotel for about 30 minutes due our poor map reading skills and the twists and turns of the Venice streets. Eventually we found it and it was apparent that from the Rialta bridge you are very near the hotel (3 min walk). I'm sure you will find it easier than us.

On arrival , the staff were friendly and after carrying our bags to our room explained various options in the room IE the safe , the TV , air con etc.

Our room was fantastic, very Venetian with a modern twist. Very clean and bright. The bathroom was spacious bright and a lovely shower that had a very big shower head and a detachable smaller shower . . perfect.

WIFI strength was strong and the TV also had an internet facility. Only English channel was CNN but who needs TV when away.
Fridge in cupboard with a choice of drinks if required.

The bed was very comfortable and we both had good nights sleep , we experienced no outside noise at any point.

The Air con was efficient.

Breakfast was a buffet and we had the choice of English fried , fruit , cereal , rolls and meat/cheese
Toast and Tea was cooked promptly when we asked the staff that manned the breakfast room.. The room over looks the canal and with all the cutlery / tea pots etc being silver it was a lovely start to the day.

The hotel has a spa which whilst we looked at and were planning to indulge we never got round to it.

Location wise this hotel is perfect. 5 min walk to the main square , even less to rialto. Shops and restaurants on the doorstep. All very central !

Regarding Venice, I'm sure you've researched yourself but in addition to the standard haunts we took a boat trip to the Lido to see the beach and have some lunch. It was a nice change and good to mix it up , would recommend. Other than that prepare to walk and walk and walk , getting lost is all part of the fun in my opinion.
Be aware of cover charges and service charges at restaurants. Off the main squares seemed better value.
There is a restaurant just over the small canal from the hotel called Marios , I believe trip adviser is 4.5 for this place and we had a brilliant meal there. Several courses and a great dining experience. Not cheap but a good treat.

I'd recommend using the hotel WiFi to research restaurants as we took a chance on a couple of places for lunch and the food just wasn't that good (lasagne as well !!) , 10 mins of research from the room and you are good to go.

Would have no hesitation in recommending this hotel and would be happy to stay here again.

Couple of pictures added.

Have a great time.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2013

We stayed at Ai Reali for two nights, our first trip in Venice, and I cannot recommend it more. The room was superb, great furnishing, spacious and quiet. Breakfast was quite nice. Central location, helpful staff, free WiFi. Our rooms were cleaned twice per day!!! Definitely going back if I'm back in Venice.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAE
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 17, 2013

Stayed at Ai Reali for our anniversary for 4 nights around Valentine's Day. Very impressed. Room was superb (202), felt like in a palace. We had mentioned anniversary on booking, and got one of biggest rooms. Hotel also gave us champagne and strawberries on the day itself. Only issue was poor internet connection and relative lack of English language programmes, though staff tried to fix the internet issue. Breakfasts were typical European and more of a continental nature. We were departing very early, and hotel had coffee, juices, fruit and crackers ready for us at checkout. Staff were very friendly.

A great place to stay, and we'd have no hesitation in recommending it to travellers. Location is a couple of minutes from Rialto Bridge, and a little over 5 minutes to St. Mark's Square - perfectly located. Despite this, it was quiet. Only open a month, and extremely well renovated inside. Sure to become a favourite in the future.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2013

This hotel must be one of the best hotel I ever stayed in. The extremely fresh and good looking hotel give you a very exclusive feeling. The staff couldnt be more helpful and nice - always smiling and in good mood. The deluxe room we had was large, the bed was wonderful, breakfast on the room is really worth a try. The hotel and its staff really made our holiday the best immaginable. Another thing is the central position between Rialto and Piazza San Marco. For the Carnival, they had also made the interiour with masks and carnival decor. I advice people who stays here to take a private water taxi, directly to the hotel, since they have their own dock. You can also order a gondola ride directly from the hotel dock. Im coming back here next year definetly.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ai Reali

Address: Castello, Campo della Fava 5527, 30122 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #12 of 383 Hotels in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ai Reali 4*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Ai Reali is located in Campo della Fava, a small quiet campo, few steps away from Rialto Bridge and only 5 minutes away from St. Mark’s Square. It’s a fantastic central location for who wish to discover the most real Venice. Experience the thrill to visit the old fish market early in the morning or have a cappuccino staring the Rialto Bridge, walking only moments from your hotel.The palace has been the residence of family Reali, a noble family who became rich with the trade of the sugar. The seal of the family is a double crown, the same crowns you find in the hotel logo. The Hotel is overlooking a canal and it has its own water entrance. Customers can easily arrive or depart by private transportation. In case you prefer to user the public transportation, the ferry stop of Rialto is only 150 metres away. Ferry line “Alilaguna” arriving and departing from the airport also stops in Rialto.The Hotel Ai Reali is a 4 stars hotel S offering all the services you normally find in a 5 stars, including the restaurant “Alle Corone” serving Venetian food with home-made pasta and pastry, a comfortable bar, a bar in the garden (open in summer),A wine cellar, a gym, a great “Reali Spa” with Jacuzzi, steam bath, sauna, emotional showers and a massage center. The products used in our Spa are provided by Vitalis a brand “total nature” well known in Italy.Regarding business, Ai Reali, offers a congress center with a big salon for 75 people, with wifi internet connection and if your dream is a great wedding in the most romantic city of the world, don’t miss the chance to ask our assistance, we are ready to arrange the wedding of your dreams, including the ceremony in the beside church, reception, gondola or boat transportation, lunch of dinner in any style, wedding make up and spa treatments. The decoration of the hotel and the rooms is classical Venetian with a lot of antiques and all bathrooms are full marble in different and elegant colors. The floors have been totally restored, you will really feel like to be in the 18th Century. ... more   less 
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