DISHONEST is the description of the Palazzo Guardi regarding our 31st August 2014 booking, supposedly a “Junior suite canal view”. We were very disappointed for this special holiday 3 day holiday booked in January. We paid a premium €143 per night, and were shown room 5 in the main building on the 3rd floor. A small nicely furnished room, hardly a suite. There were 2 windows, a side window which looked over the roof next door and the front window looking over houses opposite. The front window sill is deep and if you lean right over you can partially see the canal below. We complained and on the 1st night they would not do anything. On our 2nd day we complained again ( a grumpy receptionist) and were shown 1st floor rooms in the extension (which is a newer building further down the canal path) overlooking the canal. However, the rooms are above a main pathway next to the canal, a restaurant/bar, shop and a disco which would make any stay unpleasant. Knowing this we decided to stay in room 5 and asked for a discount. We didn’t get one.
Also entry into the main building is tatty, hardly palatial. The hotel occupies the 3rd floor only so the entrance and staircase are not well kept. When you reach the 3rd floor you will enter the “magnificent lounge”, which is basically a room with the reception desk and a dining area for breakfast. Rooms 1-5 enter directly onto this lounge. So you are woken up by other guests having their breakfasts right outside your door or people booking in and out.
So stay elsewhere if you can but if you have to, the hotel is in a reasonable location. Book a back room in the newer extension. Other friends stayed there, paid a much smaller amount with no view but it was quiet and they had a large room nicely furnished. Don’t be ripped off like we were.
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- Also Known As:
- Palazzo Guardi Hotel Venice