My husband and I stayed in this hotel the night before we went on a cruise. We arrived early in the morning and the room wasn't ready, but they took our bags, gave us some maps and restaurant recommendations and asked us to go back around noon. When we came back, our bags were in our room and they showed us to our building. The staff is very friendly, the rooms was lovely and big. It was located in their annex building, and they gave us a key of the entire building. It really felt like we had an apartment for the day. It made us feel like locals. It is fantastically located, really close to L'Accademia Bridge and walking distance from St. Mark's square. The surrounding neighborhood does not feel so touristy and it really gives you a sense of the "real" Venice. Breakfast was plentiful and varied. It is right by the water and it has a little convenience store, a pharmacy and other shops very close, in case you forgot something. The hotel is very easy to get to. We flew in to Venice Treviso and took a bus into Tronchetto parking island and took a Vaporetto for three stops to Zattere, it's about a 5 minute walk to the hotel. Zattere also has the blue line that takes you to the cruise terminal, which made getting to our boat the next day, a very easy task. We would definitely stay here again!