Ok, so here is he truth. I worked in the hotel biz for a long time for Hyatt hotels. I was the front office manager for one of their nicest properties, so needless to say I am extremely critical of every stay. That being said, the stay my wife and I recently had at this property was probably the best hotel experience of my life.
Do not book this property thinking the rooms are going to be absolutely amazing with the nicest amenities imaginable and most comfortable beds ever. You will be disappointed ( although the room was the biggest we have stayed in and the beds were good). Book your stay here knowing you are in a great neighborhood in Venice, away from the craze of people that flock to Marks and Rialto, and know the people at this place are some of the nicest, most accommodating people you will ever meet. I can not say enough about the staff. From their nice little breakfast every morning, recommendations on where to go, help with dinner reservations, finding the place, etc. They love what they do and you can tell.
This was our first time in Venice. We loved it, and a big reason why is the stay we had here. We will be back, and when we are, there will be no question on where we will stay.