Our family of 2 adults and a 15 year old child stayed at the Hotel Antiche Figure for 2 nights on the 10th & 11th July. We had arrived by cruise ship on the 9th and my husband went to find the hotel so we could easily get to it on the 10th. He was greeted by Francesca and even though we weren't checking in until the next day, she was extremely helpful. Upon checking in, Francesca offered to upgrade us to a family suite, as she noticed that our son was 6 foot, and thought we would be more comfortable in a larger room. This room is not in the hotel building, but down a side street. This didn't bother us at all and it was nice and quiet not being on the Grand Canal. The hotel is in a great location, close to gondolas, water taxis, railway station, water buses, restaurants etc. The staff were amazing, and I must mention not only Francesca, but also Anka and Ramon. Anka suggested 2 great restaurants for dinner which were good value and not too touristy. All in all, a fabulous place to stay where the staff can't do enough to help you. Next time we visit Venice, this is where we'll stay.