Some have complained about the size of the rooms here but this is Venice. You can't expect large rooms, particularly on the island! We stayed here on the advice of friends who had stayed here a couple of years previously and we'd stay here again in a heartbeat. The location is absolutely brilliant with everything you'd want within walking distance and a couple of close Vaporetto stops for when you don't have the time or inclination to walk. The staff were very welcoming, warm and friendly and went out of their way to help us. We had a room with a bathroom and it was small but it was charming, clean and comfortable. Just be careful if the hotel sends you it's info kit by email - there are a couple of mistranslations in there. You won't be eating breakfast outside in the worm season and that water taxi IS expensive! Here's a helpful piece of advice the hotel gave us: buy your food for the train trip out of Venice at Brek's, a short walk from the station (to the right as you face the steps). They have salads, grilled vegetables and cheese, seafood salads etc, all in sealed take- away containers with cutlery, along with paninis etc. Beats buying the overpriced and fairly forgettable food on the trains any day.

My experience started off well with the lovely woman at the check-in desk. I had a single room and it was absolutely adorable. I had a separate bathroom which was clean and decent size. I was sharing it with other people but I never had a problem getting in the bathroom when I needed to.
My bad experience came on my 2nd night at the hotel. I had friends staying in Venice about 20minute walk from my hotel. I ended up staying out late with my friends and didn't want to walk all the way back to my hotel by myself (at 3am). I came back to the hotel at 7:30am/8am to "Christopher" who basically chastised me for not letting the hotel know I wasn't returning to the hotel the prior night and that he had been waiting up all night for me to return. I apologized and said that at previous hotels (it was a generalization) (to which I was rudely interrupted as he told me "this is a Locanda. Not a hotel") the staff is there 24/7 or there is a doorbell if you come in late. He told me that if someone rings the doorbell then it wakes all the other guests. (Not sure the point of a doorbell if this is the case).I asked for a business card with the hotel phone number so I can call if this happens again. He said "Do you have the map I gave you yesterday? The number is on the map". Extremely rude. Furthermore, I have stayed at numerous hotels where if they lock the door at night and have no doorbell or staff present they post it at the front desk or they make you aware of this fact. Nobody told me this. I am 35 years old and have traveled around the world and stayed in numerous types of hotels/b and b's/hostels. Never once have I had to "check-in" with the hotel if I wasn't returning for the night. I left a day early and went to a much better hotel with friendly staff even though I paid for the last night. I just wanted out of there. Nothing like feeling like you are a burden to someone. Wouldn't recommend this hotel for the sheer fact of the rude staff and you couldn't pay me enough money to stay here again.

Great location, wonderful staff, great price...what else can you ask for? This small boutique hotel made our stay in Venice nothing short of perfect. Anthony at the front desk was AWESOME! LOVE, LOVE, LOVE!

Not only is the Hotel charming and in a great location but the help we received when my friend was injured getting off the water bus was outstanding. Patrick came with me to help assess the situation, called the ambulance, and keep us updated. We waited an hour for the ambulance. The ER was as expected, but she did get good car for her broken arm. The Hotel was very supportive and helpful. They placed a call to Booking.com so I could easily cancel other reservations and also called our airline so I could change our reservations to go home. It is very convenient to restaurants. Our room was pleasant with a small bathroom but worked well for the two of us. I would definitely go back again.