My experience started off well with the lovely woman at the check-in desk. I had a single room and it was absolutely adorable. I had a separate bathroom which was clean and decent size. I was sharing it with other people but I never had a problem getting in the bathroom when I needed to.
My bad experience came on my 2nd night at the hotel. I had friends staying in Venice about 20minute walk from my hotel. I ended up staying out late with my friends and didn't want to walk all the way back to my hotel by myself (at 3am). I came back to the hotel at 7:30am/8am to "Christopher" who basically chastised me for not letting the hotel know I wasn't returning to the hotel the prior night and that he had been waiting up all night for me to return. I apologized and said that at previous hotels (it was a generalization) (to which I was rudely interrupted as he told me "this is a Locanda. Not a hotel") the staff is there 24/7 or there is a doorbell if you come in late. He told me that if someone rings the doorbell then it wakes all the other guests. (Not sure the point of a doorbell if this is the case).I asked for a business card with the hotel phone number so I can call if this happens again. He said "Do you have the map I gave you yesterday? The number is on the map". Extremely rude. Furthermore, I have stayed at numerous hotels where if they lock the door at night and have no doorbell or staff present they post it at the front desk or they make you aware of this fact. Nobody told me this. I am 35 years old and have traveled around the world and stayed in numerous types of hotels/b and b's/hostels. Never once have I had to "check-in" with the hotel if I wasn't returning for the night. I left a day early and went to a much better hotel with friendly staff even though I paid for the last night. I just wanted out of there. Nothing like feeling like you are a burden to someone. Wouldn't recommend this hotel for the sheer fact of the rude staff and you couldn't pay me enough money to stay here again.
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- Also Known As:
- Locanda Fiorita Hotel
- Locanda Fiorita Venice