I had read a lot of good reviews about this hostel, yet having stayed there recently, I sadly cannot agree with them. Let me start with the good points: location is unbeatable, and the price was really good. The room we got was not big but it was confortable enough. The ensuite bathroom was fine although the showerplate was too big for the water pressure. But although you cannot expect any luxuries for what we payed, cleanliness and temperature above freezing point is hardly too much to ask, IMHO.
On arrival we had to call the owner because there was no one there to check us in. They let us leave our stuff in the nice, big room even though it was not ready (we arrived a bit too early) which we found to be a nice gesture - and that was about it. When we came back from our sightseeing, our bags had been removed from the room (by the cleaner I presume) and left in the hallway. Next surprise, we had to pay extra for linens, which they did not state in the booking portal. Really, they could just charge 1 or 2 euros more and give you linens, they would still be the cheapest option around and they wouldn't look stingy. So, we did our beds; the sheets were clean, but the blankets were dirty and spotted. There were some less dirty bed covers in the wardrobe so we used them as neither my friends nor I wanted to sit on top of the dirty blankets.
It was the end of February and it was particularly cold outside, with maximum temps of 4ºC (39ºF) during the day. Our room was hardly any warmer. We complained that the heating was off and the guy (a teen) told us that it went on automatically at 6 pm. It did not started heating until half past or so, but we thought at least we'd sleep warm. Wrong. My friend who stayed up late reading reported that at around 1:30 it went off. That explains why we were freezing next morning.
When we came back after that day's sightseeing, the room had been "made", i.e. trashcan emptied and beds made... though they took the bedcovers, and they left the door open. Not "unlocked"; open. Thankfully nothing was amiss, but still.
Again the room was a freezer, and it was past 6. The guy that was then in reception told us that it would go on automatically at 7. About half past that time we went to complain again and only after the owner saw us half tucked in bed wearing our jackets inside the room did he deign to really turn the heating on, saying something about water pressure and whatnot.
Maybe it's a decent place to go in the summer, when you don't care much about sloppy, uninterested management because your room is not a cold storage chamber and you don't see the filth in the blankets because you don't need them, but stay clear of this place in the wintertime.
And BTW, when we checked the room to make sure we weren't forgetting anything, we saw there was a bout a finger of dirt under the beds.
- Also Known As:
- Antico Capon Hotel
- Antico Capon Hotel Venice
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