Would rate it Excellent if the staff were friendlier and wifi more generous but my review is about the hotel's very cosy facade and wonderful room decor. We were given a suite upgrade after a supposed glitch @ the Hotels.com website which listed a canal view. Ca Dei Conti honoured the booking as per reservation and that meant that our room was literally 1 floor above the entrance facing the canal :-)
Location is superb and walking to St Mark's square is only 7 mins (provided you don't get lost). Private water taxi from Santa Lucia train station alighted us about 150 meters away as the canal directly outside the hotel was too narrow to accommodate the taxi. :-( I had the impression that we could disembark directly to the hotel (as per brochure) but apparently that is not possible as even if we were in a smaller boat, the hotel used the platform for their Christmas decoration. Nonetheless, the facade of the hotel was picture perfect and we were very pleased with it.
Reception staff seemed very unfriendly and we were made to feel like we owed them something. (with the exception of a young asian looking gentlemen who seems very pleasant, maybe he is new?). Wifi, was a big joke as we were only given 30 mins for the whole trip and one had to log out when done to avoid keeping the clock running. More wifi accounts could be obtained from the reception but we dared not ask for fear of being eaten alive by the unhappy reception.
My room was super spacious and had a loft with a super king Bed :-). Internal decor was simply beautiful and was everything like the pictures in the brochures. Breakfast was ok and super convenient as it was just outside our room. The noise from the breakfast did not bother us as we had early breakfast and were out of the hotel by then.
Free tour to Murano was much appreciated but kind of a ripoff as you were obliged to buy something from them as a riduculour markup!! We saw many similar items in mainland Venice at a fraction of the cost.
In closing, Ca Dei Conti, could seriously consider making wifi more generous and send their staff for smiling classes as these were the 2 things that marred an otherwise perfect venetian holiday.
- Also Known As:
- Ca` Dei Conti Hotel Venice
- Ca` Dei Conti Hotel
- Ca Dei Conti Venice
- Ca Dei Conti
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