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“tattered and dirty, bring disinfectant and a sense of humor” 1 of 5 stars
Review of Locanda Barbarigo

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Locanda Barbarigo
3.0 of 5 Inn   |   San Marco 2503/A | Fondamenta Barbarigo, 30124 Venice, Italy (San Marco)   |  
Hotel amenities
Ranked #243 of 439 Venice B&B and Inns
Key West
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
71 helpful votes 71 helpful votes
“tattered and dirty, bring disinfectant and a sense of humor”
1 of 5 stars Reviewed October 6, 2011

We are easy-going in our travel expectations and have never written a negative review until today. We had the upstairs "suite" with sitting room. It was the most depressing room -- A hollow low-ceilinged dark room lit with three 15 watt bulbs, underfurnished with left-over prison furniture and a lumpy scratchy pull-out couch that my travel partner refused to sit on. The furniture was dusty and there were hairs in the bed linens, although the sheets felt clean. The bathroom was not clean; the room phone was grimy and only worked to call the front desk. The WiFi didn't work. The breakfast rated a 1 out of 5 stars in part because the self-serve coffee machine produced less than a tablespoon of coffee with each serving and they served white tasteless cheese wrapped in plastic in case you were preparing your kid's lunch.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Responsabile reception at Locanda Barbarigo, responded to this review, October 20, 2011
Dear Sirs, we thank you for your long stay . It is quite singular that you stayed for more than 1 day after what you written .
The room you reserved is one of the most requested from our clients for this reasons:
1- It is a typical venetian “ mezzanine” of a building of 500 years old with characteristic beams on the ceiling; of course the ceiling is not very high .
2- There are 7 lamps in the sitting room ,and 6 lamps in the room.
3- It is a very cosy room overlooking the courtyard where you can hear the music coming from the Opera House close by.
4- You had also a kitchenette in your sitting room ,made at your disposal even if you did not reserve it.
5- Our room-made is usually very thorough on the cleaning but if you noticed something you could inform the reception about the problem
6- On the buffet breakfast we put slices of single-dose cheese covered by transparent plastic for hygienic reasons, so that people cannot contaminate the products.
7- WIFI works with password that you should have asked the reception. The signal it can not be strong in all the building because the wall are too thick but on main floor and reception area it is ok.
8- Our coffee is freshly ground as required by a perfect Italian coffee. The coffee machine was at your disposal, you should have taken as much as you wanted!
9- Our buffet consist in juice, coffee and cappuccino, milk, variety of tea, cereals, yogurt, cakes, break and sweet rolls, jam, honey and chocolate cream (Nutella), cheese, salami and ham, canned fruit and plums. We are not a 5 star hotel but just a 5 rooms Inn.
10- We try to do our best to please the Customer. You should ask at the time but not after returning home and denigrating our structure.

Thank you,
The management
Locanda Barbarigo
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194 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
New Orleans, Louisiana
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 5, 2011

We recently spent three nights in venice, along with 3 other couples. Locanda Barbarigo was close to all of the attractions, yet on a quiet canal. Monica was very helpful.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 13, 2011

This hotel is very conveniently located but has small rooms. The bathrooms, in comparison are spacious and nice. Rooms are clean. Breakfast is good. The front desk in not manned 24 hours, but the key card is all you need to enter the hotel as well as your room.
The Hotel is great value for money and and in any case it is great for travelers who only like to use the room for sleeping at night.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Rio de Janeiro, RJ
1 review
1 of 5 stars Reviewed September 5, 2011

I am sending this e-mail because I was fooled by Locanda B&B.

The B&B Locanda website shows beautiful bedrooms and views... but this is not we saw when we arrived there.

In accordance with the booking reservation I booked a room with matrimonial bed in the address of the B&R however when we arrived there we were obliged to go to a poor, durty and old apartment in a different address as the B&R was full. They said that they informed this to the Italialodging team but I didn't receive any information in relation to this... I saw now that other people suffered the same as me and my husband with this B&B by other comments posted here... this is a farse!!! They book many apartments as they want and not how many they really have!!

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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, Responsabile reception at Locanda Barbarigo, responded to this review, October 20, 2011
Dear Nicole,
I perfectly remember you. You did a reservation through ITALIANLODGING.
We didn't fooled you on the reservation. We replied to your inquiry proposing our apartment. The fact is that ITALIANLODGING has never communicated this to you, keeping the commission from your reservation and silence the rest.
I can imagine how you felt when you arrived in our town to celebrate your honeymoon and you found a different accommodation.
You must say that we have proposed a different room the following day but you have prefered to go to another hotel. No blaim, in fact we have refunded the difference of your stay without any extra fee. This was to show you our good faith on this matter. We hope beside this misunderstanding , you enjoyed Venice!

Kind regards,
Monica
Locanda Barbarigo
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2011

A very poor example of customer service. The staff is inexhisten and takes proud of leaving the guests at their own device. Do not arrive after 2.30, or no one will be at the reception to greet you! I booked a room with a frigo bar, and I relied on it, in order to keep cool my medicine, and the frigobar wasn't there. When I asked for it, they said that it wasn't possible. Good location and competitive prices.

Room Tip: simple and clean room
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 27, 2011

There is little staffing at breakfast so once the orange juice jug was empty there was quite a wait befor anyone reappeared to refil it. The same was true for all other breakfast items, coffee machine, cereals, yogurts etc, the service was very slow.
However, the rooms are beautiful and the location is good, being quiet but only a few minutes from St Marks Square so very well located to explore Venice

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2011

Locanda Barbarigo met all our expectations for our stay in Venice.
Close to all the main attractions / near a water bus stop / yet quiet and away from the hustle and bustle of the City.
Good value / pleasant and cordial service even when you are arriving very late at night / large and very clean room / more than adequate breakfast.
Prompt and efficient responses to booking enquiries.
You can't ask for more - but obviously from some reviews when you are staying in one of the World's most amazing destinations access to an English television channel is important
We'll be back!!
PS - the Venice City Map they give you is a beauty. Just enough detail to enhance your wanderings around such an amazing City

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Locanda Barbarigo

Address: San Marco 2503/A | Fondamenta Barbarigo, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #243 of 439 B&Bs / Inns in Venice
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Locanda Barbarigo 3*
Number of rooms: 5
Official Description (provided by the hotel):
Locanda Barbarigo is a Venetian Inn located in the heart of Venice just few steps from Piazza San Marco, from the most important monuments and museums of the city and the most prestigious boutiques.The rooms are located at the first floor of Palazzo Barbarigo restructured in line with the elegant and refined style of the original architectural structure. ... more   less 
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Also Known As:
Locanda Barbarigo Hotel Venice

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