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“A little disappointing” 3 of 5 stars
Review of Bonvecchiati Hotel

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Bonvecchiati Hotel
4.0 of 5 Hotel   |   San Marco, Calle Goldoni 4488, 30124 Venice, Italy   |  
Hotel amenities
Ranked #158 of 383 Hotels in Venice
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“A little disappointing”
3 of 5 stars Reviewed March 14, 2013

I was a little disappointed in the room and the service we received there. Otherwise, a beautiful hotel in a great location. It was hard to navigate through the hotel. The staff was not friendly at all. There was a nice water taxi stop entrance into the lobby.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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713 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Venice
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2013

We can't thank this hotel enough. We stayed in a diamond deluxe and it was worth the extra monry. Front of house service particularly god (Mr Marco).I must mention the location as well, smack bang between Rialto and San Marco-you can't beat that!

Thanks once again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George, South Africa
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 5, 2013

Its our 4th stay in this hotel. Its buzy and popular with groups so always buzy but because of its location very quiet. You're 5 minutes walk from the buzz of the St Mark's square and the Public water taxi station. Private taxi boat can reach the backdoor of the hotel without problem. Breakfast is substantial. Restaurant very good but you have many to choose from close by.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bournemouth
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2013

Spent a lovely few days at this hotel. The location was excellent within a very short distance of St Marks Basilica in one direction and the Rialto Bridge in the other. The room was very well decorated and spotlessly clean and the breakfast was very good, with all tastes catered for. We found the staff friendly, attentive and helpful. The only thing missing was the availability of free wi-fi, but otherwise it was everything we had hoped for.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2013

Deception. They show pictures of your room when you book that are beautiful, but when we got there they put us in a small, cramped room with a wet room. No nice marble counters, bathtub or beautiful stainless steel.
Also, on their website they say that guests have access to the sauna, steam room and turkish baths in their connected sister hotel. By available they mean limited booking for 15 euro for 30 minutes to use 1 of the 3.
Finally, the 6 euro an hour to use the wireless internet connection is appalling.

this hotel is somehow rated at 4 stars, id give it 2 and a half.

The breakfast and location were the lone bright spots.

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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 14, 2013

Just returned from the Venice Carnivale having stayed at the Hotel Bonvecchiati - a wonderful hotel, very welcoming and the staff couldn't do enough for us - will definitely stay there again. A very generous breakfast, elegant rooms, and in a great location.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 28, 2013

My partner booked a break for us for my birthday as surprise so for once I didn't get to pick where we were going. Having found out we were going to Venice I was extremely excited as its always been somewhere I have wanted to go. We had an afternoon flight landed at 6pm and it was already dark so couldn't really see a lot. Luckily we had some help from a fellow traveller on how to book the water taxi, we had a 7 min walk from the airport to find our ride and then it took 1hr15mins to get to our hotel which was in the hussle and bustle part of San Marco, it was really easy to find out hotel once we got dropped off and took about 5mins you literally walk thru side streets which have shops bars restaurants and its like a maze I've never actually enjoyed getting lost but this I didn't mid at all ..... All I can say about the hotel was it was decorated how you would expect with a bit of renaissance the problem wasn't how it looked but how small the room we had was, you had to turn on your side to get down the side of the bed and it was hot all the time but the only way to cool the room was to open the shutters and this just made the room too cold, the bathroom was exactly the same and if you we're on the large side you wouldn't be able to get in it never mind get out of it We've been to a few hotels and have got to say this is the smallest one we have stayed in, but on the plus side breakfast was ok enough choice but if you got there at the wrong time then there was not enough tables to accommodate smaller parties, the staff well some of them were friendly others just miserable both my partner and I work in retail and love working with people maybe a few of these workers at this hotel could do a course in the English way of dealing with the customers,
Venice is the most amazing beautiful city that I've ever seen we had the best break an its truly a very romantic place to be with the one that you love, would I return to this hotel prob not, to be fair I would try their sister hotel looked a little more like our style, We definitely will at some point return to Venice it's now my no 1 destination...... Tip ... Haggle for your gondola but whatever you pay it's worth every penny ....

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bonvecchiati Hotel

Address: San Marco, Calle Goldoni 4488, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#67 Luxury Hotel in Venice
#142 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bonvecchiati Hotel 4*
Number of rooms: 124
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Also Known As:
Bonvecchiati Hotel Venice

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