We arrived after a long day of traveling to a gorgeous room and a complimentary bottle of champagne. The staff is superb - friendly, knowledgeable, and helped us in any way possible.
Our first meal in Venice was room-service pizza (I know I know, but we were exhausted and I smelled) and it was by far the best pizza we had in Italy (and we ate a lot of pizza).
They have a great breakfast room and bar; reasonable priced. And you can't beat the location; it's just down the way from the Rialto Bridge and a short walk to all things Venice.