We spent 3 nights at the Palazzo Sant'Angelo sul Canal Grande in Novemeber 2012 in a Canal Suite. The room was lovely. The online pictures are a very good representation with the exception of the bistro table and chairs on the balcony. I could be wrong, but I can't see how they would fit. The suite has separate bedroom and living room area but there is no door between the two which we usually prefer. That said, the room is in excellent repair and decorated beautifully. When the windows are closed, you cannot hear the vaporettos or any noise from the hall or other rooms. The only "complaint" I would have about the room was that there was no room in the bathroom to set toiletries. the edge of the sink is slanted toward the inside of the sink and the wire shelving under the sink was also tilted. Nothing would stand up so everything had to be put back into the toiletry bags after usage.
We thought the buffet breakfast was very good, especially considering it was included in the price of the room. They had scrambled eggs, bacon, sausage, cold cuts and cheeses, several kinds of fruits and juices, as well as a good selection of breads and pastries. All were very fresh. The seating in the breakfast room was a little tight but most of the other guests were with a small tour group from the UK and they were usually finishing breakfast by the time we were starting.
The bar, of which there are so many pictures, is beautiful. Everyday, upon our return, there was a "happy hour" just starting and they put out a small selection of canapes and cheese. There was a charge for this but it included a drink and was minimal. It's just a pleasant place to sit and unwind before getting ready for dinner. There are also a few tables outside, right on the canal, which I'm sure would be lovely in the summer.
As many have said, the vaporetto stop is only a few steps from the front door and the hotel also has it's own private dock. We took the vaporetto from the train station with large spinner suitcases and found it to be fine. Maybe a little more trouble in August as opposed to November but the vaporettos were still fairly crowded. The location for walking is also very good. Several good restaurants with a 5-minute walk and many more within a 10 to 15-minute walk.
Although this is not the most elaborate hotel in the world, it is definitely the best 4-star I've seen. The thing that would keep me coming back is the staff. They are definitely 5-star. They are very friendly and extremely helpful without being intrusive. There was a bottle of wine and some snacks in our room upon arrival. They arranged a complimentary private shuttle to Murano when we expressed interest in going. Their restaurant recommendations were excellent. And they always took the time to expalin directions and mark our tourist map for us. I just can't say enough about the staff!!! If I were lucky enough to visit Venice again, I would not hesitate to stay here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.