I booked this place on line, the photos showed a nice room, location was near to where we wanted to be - The company "collected their rent" in advance - Upon arriving (in the rain & having dragged our luggage up and over the bridge over the canal) and then lugging our baggage up 3 floors, there was only a maid who had poor English - She told us we had been "relocated" to their "other location" She said we had been informed by e-mail (this was true I found out when I arrived home - the e-mai arrived after I had left home) - Other location turned out to be on the other side of Venice (Via ferry ) - initially difficult to find in a run down ex-apartment, each room of which (including the kitchen) had a small double bed crammed into it - No en-suite as paid for - also up 4 floors (no lift and 12 ft ceilings) - I complained (e-mail) with only a very curt reply and no refund for services not provided - In retrospect it would seem that they have about 1 or two rooms like the advertisement, the rest are rubbish
Breakfast - Hahaha ! after eventually finding the Breakfast restuarant in the maze of little alleys, brekky was 1 small glass of fruit juice, 1 cup of coffee and 1 croisant - then as the place took our card with its name on, we had a lot of trouble finding it again the next day
In conclusion - DONT GO TO THIS PLACE
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