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“Great location, small rooms, but that's Venice” 4 of 5 stars
Review of BEST WESTERN Hotel Ala

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BEST WESTERN Hotel Ala
3.5 of 5 Hotel   |   San Marco 2494 | Campo Santa Maria del Giglio, 30124 Venice, Italy (San Marco)   |  
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Ranked #103 of 383 Hotels in Venice
NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great location, small rooms, but that's Venice”
4 of 5 stars Reviewed October 8, 2012

We picked this hotel for location, especially on arrival after a long flight. And, it was easy to get to (their directions) via the Alilaguna to St. Marks and then the Water Taxi (2 stops). After that, you just walk through the alley to the square & there's the hotel.

That being said, it is not cheap, the rooms are small-ish, but it is clean, and quiet. Venice is quite expensive compared to the rest of Italy (and we have been there!), but it is unique and who knows how long it wil be there!

The staff was very available to any kind of questions and the breakfast was wonderful.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,220 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Venice, Italy
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2012

We stayed here October 2012. The rooms are tiny, and the bathroom a tiny square with a curtain over the floor! The rooms are so noisy, you can hear everything outside, and in next rooms.
The breakfast is average, but good luck getting a table.
I would never stay here again. Been away 6 weeks, and this is the worst hotel.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 2, 2012

We stayed here for 4 nights and truly had a memorable and wonderful time. Our room was on the canal side which I would highly recommend. The breakfast was excellent with a wide range to choose from - definitely the best out of the 3 hotels we stayed in. The hotel is located very close to all sights and couldn't have been better. We used the vaporettas a lot (the Giglio stop is right beside the hotel). Even used the vaporetta when we arrived in Venice after a 9-hour overnite flight from Toronto - it was was efficient and dropped us right by the hotel (we had 4-day passes which we bought on line - something like 23 Euros each).

Would definitely go back again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ALA2494, Customer care at BEST WESTERN Hotel Ala, responded to this review, October 4, 2012
Dear Guests, thanks for time spent to leave your impressions through this big travellers community as Tripadvisor is.
Happy you enjoyed our wonderful city and hope to welcome you in Venice, once again.
Silvia - Customer Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 1, 2012

We stayed at Hotel Ala for 2 nights in September. The hotel was clean and our room and bathroom were decently sized. For travelers arriving from the Venice airport, I would strongly suggest a water taxi ride to the hotel over the public transportation service, Alilaguna. While more expensive, the water taxi drops you off right at the hotel's front door. You literally step off of the boat and into the hotel. The Alilaguna is slow, crowded, and makes multiple stops before arriving at the stop closest to the hotel located near St. Mark's square. This small splurge is well worth it, as my husband and I spent a frustrating hour on the Alilaguna before jumping off early and securing a water taxi for the rest of the journey to the hotel. If you have problems with motion sickness, you will not enjoy an Alilaguna ride.

Our room overlooked the canal, and it was enjoyable to hear the gondoliers singing as they rowed past. The room also had the added charm of a nice glass chandelier, which I assume was locally made. Hotel Ala is near many sites and restaurants, and it was nice to have a bar on-site for an after-dinner drink. The bartenders were very friendly and provided excellent service. We enjoyed our stay at Hotel Ala and wouldn't hesitate to re-book on a future trip.

Stayed September 2012, traveled as a couple
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ALA2494, customer care at BEST WESTERN Hotel Ala, responded to this review, October 4, 2012
Buongiorno Dear Guests,
We deeply thank you for all your kind words: we'll share your comments with all other Guys at Ala.
Your point of view is very important to us: we are trying growing professionally day by day to better understand Guests needs.
Hoping to welcome you once again in Venice,
Silvia, Customer Care
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Predazzo, Veneto, Italy
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2012 via mobile

I had a single room, which reminded me of an interior ship cabin but with a window. At first I was dismayed with its size, but it was actually quite comfortable and efficient. Window opened to the courtyard which I loved.

Front desk staff was wonderful to me. Breakfast was I impressive. Many choices, but average in taste. Buffet serving space is small with the number of guests here.

I walked all over the city from here, and it was great. Loved the location and it was easy to find after my wanderings.

Stayed September 2012, traveled solo
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Media, Pennsylvania
Top Contributor
65 reviews 65 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2012

First, we were able to take the water taxi right up to the hotel- which was great so we didn't have to drag luggage around at all. The hotel is beautifully decorated and the rooms were spacious for Europe. Our room overlooked the courtyard- which we really enjoyed, The concierges were very helpful and friendly. We were about a 10-minute walk from San Marco Square- so we would stroll there at night for the beautiful views. There were dozens of places to eat and small shops right around the hotel- which made everything convenient- and the Vaporetto stop was right alongside the hotel as well. All in all- I'd highly recommend Hotel Ala for your stay in Venice.

Room Tip: If you can- try for a room on 1st floor near the steps- easy access for going in and out. And if you...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed September 25, 2012

Beautiful room, clean. Breakfast was very good. The staff not too nice, but it dindn't make a difference. Not Internet. It was quite, we got the attic with cute windows on the roof . It has a litlle terrace on the roof with a nice view.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Ala

Address: San Marco 2494 | Campo Santa Maria del Giglio, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Venice
#82 Romantic Hotel in Venice
#90 Family Hotel in Venice
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Hotel Ala 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Old noble home, now 3 Stars Superior Hotel, in the real heart of Venice, just few steps from St. Mark's Square, easily reachable by public service line 1 (dock S. Maria del Giglio at 50 meters) and direct access for taxi-boat and gondolas. Tarnowska's American Bar with wine/cheese tasting. Wi-Fi connection. ... more   less 
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Also Known As:
Ala Hotel Venice
Best Western Venice
Hotel Ala Venice

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