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“Excellent location, charming staff, good breakfast and price.” 4 of 5 stars
Review of Hotel Serenissima

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Hotel Serenissima
2.0 of 5 Hotel   |   Calle Goldoni 4486, 30124 Venice, Italy (San Marco)   |  
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Ranked #130 of 383 Hotels in Venice
San Sebastian - Donostia, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent location, charming staff, good breakfast and price.”
4 of 5 stars Reviewed December 9, 2012

This is the ideal hotel if you want to be within easy reach of almost everywhere you want to go and without spending a fortune on the "basics". It is a family-run hotel and so retains its intimate nature, even to the point of meeting the imposing grandmother every day and tripping over "Sleepy", the vast golden retriever who keeps a watch on the door! The only thing I would fault were the single rooms, which were very basic (although the bathrooms were fine). I saw inside the bigger rooms which were much nicer and much better furnished - and had some type of view! However, all in all, excellent value and a very pleasant experience. I will go back, I hope!

Room Tip: Ask for a double room!
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    117
    189
    41
    10
    5
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59
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Manila, Philippines
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 17, 2012

Good things:
> Very polite and friendly staff (speaks english well)
> just right in the middle of Rialto and San Marco, 5-10 minutes walk, depends how many times you get lost
> Good breakfast, just enough too start the day
> Big room for a European standard

Not so good things:
> Towels smell
> You have to do some sort of "magic twist" on the doorknob before it opens when going inside your room.. when i asked the guy in the front desk how to open my room, he said: "you have to twist it to the left, then pull slowly, before pushing it. if it doesn't work, try twisting to the right"
quite irritating when you're tired and just want to rest!
> there's only one electric socket in the room, and located inside the shower. errr

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 16, 2012

We really enjoyed our stay at this hotel. The service is fantastic, (great english) and very helpful, with a porter available to carry your bags to your room in this charming building. The location is perfect, you're not on the edge of the canal but tucked away in a laneway but it was quiet, and easy short walking distance to the square and the bridge. The breakfast was a highlight with a great array of food available and a lovely old lady busily preparing the food and bringing out the coffee etc. Room was perfectly fine. Great air-con and nice big windows. This is a real genuiene, charming hotel and we actually have nothing negative to say about it! We would definitely stay there again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed November 16, 2012

The remarkable thing of this hotel is the excellent location and the very good rate. In relation to the location, it is literally at walking distance from the two most important landmarks of Venice: the Piazza San Marco and the Ponte di Rialto (approximately three blocks because the hotel is geographically in the middle of both). In those places there are stops of the vaporetto, the water bus system of Venice.

The staff was very friendly form the very beggining, allways prepared to assist the guest. The check-in process was very fast and pleasant.

Our room was small but very nice furnitured. Paradoxically, the bathroom was very big and comfortable. The problem we perceived was with the shower. Not having a curtain or something to contain the water, it was a bit problematic to have a shower avoiding a big mess.
As all the buildings of the area, it is very old but well maintained.

The rate includes a breakfast, served in the first floor. There are good pastries, juices and good products for a good starting of the day.

An important thing for some potential guests is that the building do not have an elevator. From the front desk there are stairs to the first floor (it could be a bit long for some). In relation to the luggage, the staff assist the people during the check-in and check-out.
We would certainly return to this nice hotel.

Room Tip: As I mentioned, the hotel do not have any elevator. If you have some problems with that, ask for a r...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

very good hotel old fashioned but in agood way rooms were basic but all you would want .No good for people with walking difficulties as no lifts.location wise it is perfect 5 mins from st marks square and 7 mins to rialto bridge.Staff were friendly and all spoke good english,would recommend without hesitation in fact when i go back next year guess where ill be staying..... yes here again.

Room Tip: 3 floors no lifts so lower floor better for some people
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

We loved our stay at Hotel Serenissima! The hotel staff was helpful. They went out of their way for us many times. I felt very at home. The rooms were comfortable. The location is excellent. It is a small , quint hotel with endless amounts of charm. We can't wait to go back to Hotel Serenissima.

Room Tip: We stayed on the first floor, on the street side. It was a charming room. I loved seeing the sweet...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 31, 2012 via mobile

Just returned from 4 nights over the Venice marathon weekend. This is an excellent and well located hotel right in the centre of Venice. The rooms are spotless and the hotel staff very helpful and friendly.

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Serenissima

Address: Calle Goldoni 4486, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#123 Family Hotel in Venice
#130 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Serenissima 2*
Number of rooms: 38
Reservation Options:
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Also Known As:
Serenissima Hotel Venice

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