Hotel location: Perfect! The best in Venice. Close to the main sites (San Marco) and all water buses (including water bus to the airport) and gondolas – literally on your doorstep.
Room: We booked a standard room. Standard rooms overlook either side canal (Rio dei Greci) or the internal courtyard. I asked for the canal view (side view) and was told it was not guaranteed. I asked 2 months before the visit, so if a standard room can have the canal view for the same price I was expecting that the hotel would make more effort to give us this room. However, I do understand that this could not be guaranteed. Overall, the room was clean and pleasant. Pretty smelly when we got there but after opening a window it was well aired and no smell at all. Really small window so the room was pretty dark.
Sockets!!! European plug but it has to be really narrow, otherwise it will not fit, some adapters to UK plug have a wide plug so you would have a problem.
Bathroom: We got the room with the shower with sauna and hydro massages, but unfortunately it didn’t work. We didn’t report it as we were not that bother to use it.
Breakfast: Varied, however it was lacking some tomatoes or cucumber. Scrambled eggs and bacon a bit cold when you have a breakfast after 9:00. Nice service.
Hotel: nice service, clean, nice lobby, remember that you will be charged the local tax after your stay which is €4 per person per night. Overall: would recommend it to friends and family.
From the airport to the hotel: we took the bus ATVO (€6 per person) to Piazzale Roma and then nr 1 water bus (€7 per person). Nr 1 is a great route for sightseeing so highly recommended. Your stop would be called San Marco (San Zaccaria).
From the hotel to the airport: we took a water bus from San Marco (San Zaccaria) straight to the airport, called Alilaguna, route Blue. The cost is €15 per person. It takes about 75 minutes, pretty long, but pretty unusual way to get to the airport, so well worth it.
Water taxi from/to the airport: €110 for up to 4 people.
Gondolas: short trip (approx 40 min) costs €80 (you can negotiate to €60 but will last shorter), longer trip costs €100-€120. Just be prepared that your trip will not last long if you negotiate.
Restaurants: Some restaurants make you pay a service charge plus coperto (approx €2.5 per person) and they expect you to give a tip on top of that. Some restaurants offer ‘No service charge’ dinner.
Masks: there are loads of cheap staff. Made in China masks are plastic and cost below €10. You also can find Made in Venice masks, two types: 1. Hand made and hand painted, made from paper, you can see it is hand made as the back is pretty dirty, usually with the sticker of the venetian manufacturer (around €30); 2. Hand painted and paper machine made, cheaper than hand made.
We stayed 3 nights in Venice so if you have enough time we would recommend Lido Di Venezia. Nice, relaxing place. Drink bar on the beach, nice restaurants. So much different than busy Venice. It was a nice break to relax on the beach. You can have a nice walk in a quiet environment.
Enjoy lovely Venice!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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What a great and detailed review!!!
Thanks a lot for taking the time to write it.
A couple of notes in top of what you wrote:
1) May is one of the busiest period in Venice. That's why we have not been able to give a room on the Canal Side: all were already booked!
2) Sockets: your socket was too big because was a "shuck" plug, not european! They are not the same dimension unfortunately. Anyway we have some adapters at the reception.
3) Cucumber in may? No way!!! I will buy "plastic" for my guests!!! :o) I'm kiddin'. we don't buy them now because we are too off-season and they will not be good enough. But we have tomatoes in the kitchen, just ask the waiter!!!
4) Transfer: we now have a private boat (FREE OF CHARGE!!!) for all the guests who book directly with us. We are not allowed to go anywhere in Venice (we don't have all the license unfortunately), but maybe we will be able to fit your needs.
I think this is everything! Thanks again for your very nice review. I look forward to welcome you soon again here, have a great day!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.