It was our fourth visit to the hotel and although we were offered other places, we find nothing really comparable. Main and important to us features are: excellent location, minutes walk from most of Venice attractions, meters from water transport stops. Great interior and spacious, very well maintained rooms, most with uncomparable view to the Laguna and Canale Grande entrance. And most of all professional, friendly, always helpful staff, who patiently guided us through Venice and Veneto. For all those four years we visited Venice we were never disapointed with their advice. They know the place by heart and they always help. 2011 additions: next door concerts and, following new national regulations in Italy, Internet access through all hotel, free.