We enjoyed the hotel, particularly the concierge service and the lobby/breakfast facility. The location is outstanding - could not be better. We had a fantastic view of the main canal and the hotel is located a couple of blocks from St. Marks square.
Though the room was an upgrade, we were surprised at how small it was. That being said, it was adequate for out needs and charming, with a comfortable bathroom. It is now my understanding that this is standard for Venice compared to other cities in Italy. I would definitely recommend this hotel and return myself.