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“Perfectly Located, Upscale but Unpretentious Hotel” 5 of 5 stars
Review of Hotel Londra Palace

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Hotel Londra Palace
4.0 of 5 Hotel   |   Riva Degli Schiavoni, 4171, 30122 Venice, Italy   |  
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Hotel amenities
Ranked #16 of 384 Hotels in Venice
Certificate of Excellence 2014
Austin, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Perfectly Located, Upscale but Unpretentious Hotel”
5 of 5 stars Reviewed August 8, 2013

We spent only one night at this Venice hotel, but were very pleased. Our room overlooked the Promenade of Riva degli Schiavoni (a block away from St. Mark's Square). It had a small balcony and we caught a nice cool breeze off the water. The restaurant had a nice shaded outdoor area. The food, like most of Italy, was wonderful. All the staff spoke English and tolerated our attempts at Italian. The decor is elegant without being "stuffy" like some of the more traditional four and five star hotels in Venice.

I am a runner and the staff were helpful concerning were to do a long run.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, October 20, 2013
Dear Madam, dear Sir,

we have read your review about the Londra Palace and we are happy to know that you enjoyed your stay with us.

Thank you very much.

Yours sincerely,

Stefania Vaccari
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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945 reviews from our community

Traveler rating
    744
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Derby, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2013

We started our honeymoon in Venice before finishing in Rome. We could not have asked for a better hotel to stay at. The tour company had informed the Londra Palace that it was our honeymoon and we were greeted in our executive lagoon view room with a note of congratulations and a bottle of Prosecco in an ice bucket. The room was fantastic, the staff could not do enough to help, and the food served was incredible. I have never had a evening meal that tasted as nice as the lamb that I had.

The food and drink prices at the hotel seem slightly on the pricy side at first glance, but once you taste their food and experience the level of service provided they make a lot more sense! I cannot recommend this hotel enough, the view is incredible and the fact you are a couple of minutes walk from St. Mark's Square is helpful for so many things.

If you are looking for a cheap and cheerful stay in Venice then this is not the place for you. If like us you are looking for a luxury hotel to stay in for a special occasion then you will not find a better hotel in Venice. When we had to leave to go to Rome we were more upset than when we left Rome to come back to the UK! We would happily return tomorrow.

Room Tip: Lagoon view rooms have fantastic views
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, October 20, 2013
Dear Madam, dear Sir,

thank you for posting this nice review about the Londra Palace.
We are delighted to know that your honeymoon in Venice has been enjoyable and that our staff made it more memorable.
We hope to have the opportunity to welcoming you again, perhaps to celebrate your wedding anniversary ....

Yours sincerely,

Stefania Vaccari
Assistant Manager
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2013 via mobile

We had a wonderful stay at the hotel - the rooms were beautiful, the lagoon views stunning, and the service terrific. The hotel literally responded within minutes to any request (for an extra pillow, etc) and was incredibly helpful in terms of restaurant recommendations and other suggestions for Venice. We loved the Londra Palace and will definitely return.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, October 20, 2013
Dear Madam, dear Sir,

thank you for choosing the Londra Palace and for posting this nice review.
We are very pleased to know that you enjoyed your stay with us.

Yours sincerely,

Stefania Vaccari
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2013

Stayed three nights and the room was beautiful and the service was the fastest I have ever seen. We called for help with the TV. Poof! Little man knocking on the door to show us. We called for a European plug for our Iphones. Poof! Little man knocking on the door to give it to us. We called to ask for the roof deck to be unlocked. Poof! Little man unlocked it.

The roof deck is unlocked upon request. Gorgeous sunset. We had it to ourselves.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, September 21, 2013
Dear Madam, dear Sir,

thank you for your nice review.
We are so pleased to read that your stay at the Londra Palace has been nice and that you appreciated the service from our staff.

Sunset from our Altana is unique !

Yours sincerely,

Stefania Vaccari
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Top Contributor
129 reviews 129 reviews
95 hotel reviews
Reviews in 81 cities Reviews in 81 cities
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed August 3, 2013

We had a junior suite on the second floor (nr. 216) with a small balcony,enough for 2 chairs. The room had a face lifting a short time ago and looked new and beautiful. I thought the room might be dark, but when the heavy curtains were moved, it was bright and sunny. The view was amazing. We could not get enough, sitting on the balcony and watch the scenery. A canal view room is an absolut must! Our other favourite place was the ground floor bar outside next to the dining terrasse. After sightseeing, we came back and had the best bellini ever (!!!) with a cheese/meat plate oder an insalata caprese and were watching the crowd moving along the quai.
We arrived with a private boat charter from the parking San Marco to the quai accross the hotel. We had large suitcases and it was worth to pay the high price for a private charter than squeeze in the public boats.
The location ist just perfect for sightseeing, people watching, sun, and boat transfer.
Breakfast was good with a selection of fresh fruits, meat, cheese and italian sweets. Eggs had to be payed (should not be in a hotel with this price). Dinner menu was not our taste, so we took a snack at the bar next to the outdoor restaurant. The outdoor terrasse was the prettiest on the whole quai and for this always full. If you plan to eat there, you should make a reservation in advance.
The service over all was good, sometimes at the reception not 100%.The atmosphere relaxed and casual. Higly recommended.

Room Tip: canal view room
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, September 21, 2013
Dear Madam, dear Sir,

thank you for your nice review about the Londra Palace.
We are very pleased that you liked the Junior Suite and that your stay has been overall enjoyable.

Yours sincerely,

Stefania Vaccari
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester UK
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 2, 2013

We had the most fantastic stay in this amazing hotel.
Lucky enough to end up with a a suite with lagoon view and terrace
Let's face it -- what more can you ask from your accomodation ?
Breakfast was superb, very filling and set the day up perfectly
Front desk and concierge staff were first class
We didn't eat here apart from breakfast but I reckon if we had it would have been superb
When we come back to Venice this is where we will stay cos the hotel is fantastic, position superb and we will be within walking distance of all major sites of interest

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, September 21, 2013
Dear Sir, dear Madam,

thank you for your positive review.
We are delighted to know that your stay at the Londra Palace has been enjoyable.
We hope to welcoming you again soon.

Yours sincerely

Stefania Vaccari
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire Dales National Park, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 2, 2013

This hotel is in a perfect position with easy walking distance to all sights. The hotel is very well maintained and very clean in all areas including public and the bedrooms.

During our stay the room was very well looked after by the maid and any requests we had attended to immediately. The quality of furnishings and bedding in the room is excellent and each room is decorated to a very high standard, however, as the price of this hotel is so high, this is only to be expected!

Food in the restaurant is very good, although expensive but no more than anywhere else in Venice and this has the benefit of a wonderful location. Breakfast is served in the restaurant with seating inside or outside and is plentiful with wide choice of continental style buffet. There is a menu for hot food which is charged as extra and is overpriced for what it is.

Most of the staff here are very friendly and willing to help, however, the reason for the 4/5 rating is that some staff do let this hotel down. Whilst most of the reception staff were friendly and helpful during our stay, there was one member of the concierge team who we found quite the opposite (not sure of his name). He chose to ignore us when we approached the desk, fortunately there was always someone else who was willing to help on hand. Also, some of the breakfast staff gave the impression they were doing us a favour by being there, even though all they actually did was serve a hot drink as everything else was on the buffet.

This is however, a fantastic hotel in a superb location, its a shame that in our experience some of the staff let it down.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneLP, Direttore at Hotel Londra Palace, responded to this review, September 17, 2013
Dear Madam, dear Sir,

thank you for your nice review about the Londra Palace.
We are delighted to know that your stay has been enjoyable.
We apologize sincerely if the attitude of some members of the staff didn't meet your expectations,
everyone tries to be friendly and professional in order to leave good memories to all guests.

Yours sincerely,

Stefania Vaccari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Londra Palace

Address: Riva Degli Schiavoni, 4171, 30122 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Luxury Hotel in Venice
#13 Family Hotel in Venice
#19 Romantic Hotel in Venice
#29 Business Hotel in Venice
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Londra Palace 4*
Number of rooms: 53
Official Description (provided by the hotel):
On 7th November Londra Palace has been awarded Most Outstanding Service Hotel for Europe & the Mediterannean at the prestigious Conde' Nast Johansens 2012 Awards for Excellence. ... more   less 
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Also Known As:
Londra Palace Hotel

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