We were last in this hotel 30 years ago and came back with family to celebrate our Pearl anniversary.
Every request was granted and the staff were very caring and attentive in a low key professional manner.
The breakfasts are more than adequate and our daughter asked for gluten free bread which was baked especially and was the best she had ever tasted(it is usually pretty grim). Hot food is additionally charged for but is not really needed as the choice is very good.
We had a celebratory meal which was good but not overly memorable and was expensive but everywhere is in Venice.
We had 2 rooms on 3 different floors: ours had a balcony and was on the first floor with wonderful views over the lagoon but was a little noisy even well into the early hours. These rooms are very ornate and traditional and the bathrooms have been created out of the existing room so the sleeping area is quite small.
The room on the 2nd floor was much bigger and had a more modern feel to it.
The 3rd room was on the top floor and was split level with the bathroom up a steep flight of stairs. The windows had shutters you could control and this was the quietest room even with windows open at night. These rooms are very traditional in their décor as well.
The hotel is exceptionally clean in every respect and is well placed for exploring on foot right from the front door.
If you can-have a private boat transfer from the airport and pay the extra to arrive via The Grand Canal-this is absolutely wonderful and gets you in the mood for a wonderful visit to this endlessly fascinating city.
You really need to be able to walk easily to enjoy this city-good comfortable shoes are the order of the day and a decent map from the concierge is a must . Try to get into all the different areas as each one has something different to offer.
We stayed for 3 nights which was perfect.