We stayed for 2 nights in a Canal View Room with Balcony on third floor. Room was very well appointed and had a jug too to make cuppa which we found a bonus in Italy. Breakfast was included & great value too. The staff were very professional & friendly especially the porter who took my extremely heavy bag up 3 floors...bravo! He was just as friendly & nothing was a trouble whilst attending to us all in the breakfast area. Ferry stop close by & water taxi access at the front door which was handy - so overall great location with shops & restaurants all short walking distance.