I stayed at one of the duplex apartments at Hotel American Denisen ( Apartment 1) from 10 Dec to 13 Dec. Marco, whom I assumed is the manager , is very accommodating. I had actually booked the wrong date for the apartment and although it was specifically mentioned that there would be no refunds or any amendment that could be made to the booking, he was very nice to accommodate to my changes not once, but twice.
Paulo, I hope I get his name correct, helped us with our very heavy luggage. We are two female travellers who have very heavy luggage and he was very nice to carry our luggage. He even showed us on where we could go to the nearest supermarket. The apartment is fantastic and I also manage to get it at an extremely good rate. The kitchen is well equipped and kitchen towels were changed regularly. There is even a washing machine for those who want to save cost to send their clothings to the launderette. The apartment is comfortable for four adults and the wifi is extremely strong.
I agree with the other viewers that the hotel is located in a quiet path at Dorsoduro. Those who want to visit Accademia and Peggy Guggeheim museums will find the hotel's location ideal. It is also just three stops away from Rialto and one stop away from San Marco. There is also a small cafe and a ristorante located nearby. I hope to come back soon.