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“Spend your vacation dollars somewhere else” 1 of 5 stars
Review of Best Western Albergo San Marco

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Best Western Albergo San Marco
3.0 of 5 Hotel   |   Piazza San Marco 877, 30124 Venice, Italy (San Marco)   |  
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Ranked #257 of 382 hotels in Venice
Chilliwack BC
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Spend your vacation dollars somewhere else”
1 of 5 stars Reviewed November 1, 2012 via mobile

Booked 2 nites here originally then added a 3rd nite 2 days before we were to arrive as we thought we needed it. Turns out we didnt but wouldnt let us cancel it even tho we were still staying the original 2 nites and they charged us the three nites. Wouldnt have minded so much if the hotel was worth it but simple put, it wasnt.

Small, old rooms and very dated decore. Bathrooms redefine the word small. Breakfast poor (at best) and probably the worst coffee ive had in my life.

All of which can be overlooked it you were made to feel like a guest. However we felt from most staff like we were an imposition and the nite front desk man was simply rude.

Have stayed at 4 BW properties on this trip. All others rated good to great - this one, a complete waste of money

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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389 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 28, 2012

While this hotel is conviently located to the Plazza San Marco, the hotel definately needs some upgrades. Our room was adequate, but right over a street, so noise was an issue all night. The service lacked from our arrival, Instructions given quickly, and not thorough, so we missed out on a 15 % discount at their restaurant. Breakfast was ok, coffee not so good.Marco in the Lounge is great ! Wi fi was a pain, because you had to continually log in with a long password. And not their fault, on daY TWO, the area flooded with at times having to wask in 2 feet of water. At least we saw some of the beautiful sights of Venice the first day. If you are all all challanged with accessability, be sure you are with someone.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
Top Contributor
125 reviews 125 reviews
25 hotel reviews
Reviews in 60 cities Reviews in 60 cities
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed October 27, 2012

Not a bad hotel which is a stone's throw from St Marks Sq, however its central location does not mean a restful nights sleep as the rooms overlook the main throroughfares which can be noisy either late at night with tourists and locals or early morning with workers hand carting up and down the bridge to the canal nearby.

Breakfast can be chaotic and is very much a disappiontment with frozen reheated rolls and average selection of fruit and salami, (would recommend saving your money and have breakfast in one of the market porters cafes in the Rialto food market as I had a great value breakfast for 7euros).

Overall, great for location, rooms are average, service hit and miss, avoid breakfast.

Room Tip: 503 for a room with a roof top view
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Ireland
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 15, 2012

We spent hours sitting out on the balcony basically on the gondola station. This busy station is home to one tenth of all the gondola in Venice. San Marco square is also on the doorstep. The hotel is 2 star standard and overpriced but location is worth an extra star. Expect 4 euro city charge each when checking out.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Altrincham, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 12, 2012

We paid for the location, got a nice, quiet, comfortable hotel seconds from Piazza San Marco. Very comfortable and quiet keeping in mind the location - busiest part of Venice. Free WiFi but a pain to login every time my iPad went into sleep. Very courteous and friendly staff at reception, but totally oposite in the San Marco Restaurant where breakfast is served. Breakfast is good value for money (considering you are in Venice) but you have to be prepared to try every thing coming out of a tin. tasted the worst coffee of my life in this place.

Overall a very good experience and would return again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acton, Massachusetts
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 4, 2012

Like others have said, this hotel you are paying for the location and it is fantastic. Seconds from San Marco square, about 10 minutes from the Rilato Bridge. You really can't beat it. There are a bunch of touristy gift shops and places to eat right by, but you can always wander and find more quiet places away from the hot spots.

A few notes of interest:
Check-in: Because we had a red-eye flight and arrived early, we had to leave our bags 2-3 hours unattended in a hallway. It seemed like everyone who checks in early needs to do this. Literally all your bags are just out in the open for anyone to take or go through... a little concerning!!!

Breakfast: The breakfast room can get busy fast and they waitress needs to bring you over the plate for the buffett. She works hard, but it's not the best system.

Rooms: They are a little tired and old. You can hear through the walls a little. But let's face it, you are in Venice to explore, not stay in your room!

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 1, 2012

This hotel is overall good. We stayed for 3 nights and slept good each night. The air conditioner worked, and everything was clean. Yes the hotel looks old and has 'old' decor, but everything in Venice is old! It has the old Venetian charm and adds character.

The hotel is a few minutes' walk from San Marco square and there are many restaurants and shopping within reasonable walking distance - get away from San Marco for good food!

The hotel amenities clearly stated they offered FREE WIFI online, however, the only option I saw in the room was 10 euro/hour. I may have overlooked the free wifi. That is my only 'complaint.' (If the Wifi was indeed free and I overlooked this, then it is my mistake)

The breakfast is 6 euro/person and was worth it, in my opinion, compared to the cost of food in the area and the lack of breakfast options around.

If you want to stay near San Marco square, then I recommend this hotel. It's about a 5 minute walk from the Water Taxi pick up and there aren't too many stairs to go up/down.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Best Western Albergo San Marco

Address: Piazza San Marco 877, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #257 of 382 hotels in Venice
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Albergo San Marco 3*
Reservation Options:
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Also Known As:
Best Western Albergo San Marco Hotel Venice
Best Western Hotel Venice
Best Western Venice
Venice Best Western

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