We stayed here two nights on a short winter break to Venice and didn't really know what to expect. We chose it because it was centrally located and appeared good VFM. As it turned out it was very friendly, the room was fine and once we turned the heating off it was the right temperature! It would have been nice if there had been a kettle in the room to make a cuppa. Breakfast was busy downstairs but the choice of food was good. The front desk was very helpful and friendly.