I've stayed here for one night with family. The location is good considering the San Marco square. On the other hand the lane is very small and the first impression while reaching is really very bad. Me and my friend feared of getting beaten up by family. I don't think the problem has anything to do with Best Western but the City is like that only. I don't have experience with any other hotel here but with other reviews it seems all Hotels are congested, narrow passages, small rooms etc. The good thing was there was a lift and luggage was well managed by Hotel. Also we were offered a visit to Murano at some factory; though was off course keeping in mind their commission but was nice to have some gifts and a free boat ride. There is only one Indian restaurant but far away, rest all other places are nearby.
Reception was very nice and supportive.
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