i think max speaks at least 5 different languages fluently and he was a big help as i had questions for him every day. he helped arrange luggage and private water taxi when st. mark's square flooded and we decided we couldn't carry everything ourselves. i saw him many times welcoming people and inviting them to sit and regroup in the dining area or lobby with a cup of tea. he also arranged free taxi to murano glass factory. marco is the bellhop that was always there to help with luggage. he lugged our stuff up and down and behind the front desk and through the streets.
we'd just got off 17 hours in the air and more between 3 flights. maximo took pity on us and had our room ready at 10 in the morning. so happy to see a full modern bath and comfy beds! we did get lost as the street signs didn't make sense from the map i got off google. i also thought there was a sign above which was not there. we actually walked pass the hotel. we were on the second floor facing the street. we had no trouble sleeping - maybe we were too tired to hear noise, but turned on the tv crashed. we were so close to everything, better than last time when we stayed in murano and had to catch water shuttles all the time.
the room was charming and just like photos. bed could have been better but i think it's just that's just us old folks. breakfast was great with lots of variety. we needed a room for 3 people and this was recommended by expedia. other people on our cruise complained that their hotel staff didn't speak english well enough to be of any help. that won't happen here!
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- Also Known As:
- Best Western Montecarlo Hotel Venice
- Best Western Hotel Montecarlo
- Best Western Venice
- Venice Best Western