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“Wow !!!” 5 of 5 stars
Review of Baglioni Hotel Luna

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Baglioni Hotel Luna
5.0 of 5 Hotel   |   San Marco, 1243, 30124 Venice, Italy (San Marco)   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #44 of 384 Hotels in Venice
Certificate of Excellence
Brentwood, Essex
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Wow !!!”
5 of 5 stars Reviewed January 22, 2013

An amazing hotel, impeccably maintained, professional and friendly staff and in the perfect location!! 5 star luxury, service and prices, but worth every penny!! If you are going to Venice for a special occasion this hotel will not disappoint !! We booked a Superior double room and it was very impressive!

Room Tip: 501 was an excellent room - no view, but spacious!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Strouddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 23, 2013
Dear Strouddy,
We are happy to read your review and thank you for the kind words of appreciation on our staff, location and service. We all hope to have the pleasure to welcome you again on your next trip to Italy and let you share another experience. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,153 reviews from our community

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Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 22, 2013

Just off San Marco the Luna Baglioni could not be better situated. Reception/Concierge team service was excellent. Local Dining and visits they recommended - similarly superb. Great food and wine in the Hotel's restaurant. Room - tastefully decorated.
An oasis in the bustling heart of Venezia.

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank NickLWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 23, 2013
Dear NickLWright,
Let us thank you for sharing your positive experience and also for the lovely words about our restaurant Canova where our chef Cosimo offer local specialties and revise some old venetian recipes of the doges’ time. Hope to have the pleasure to meet you personally on your next trip to Venice. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainsborough
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 18, 2013

This hotel was chosen by my husband as a surprise birthday present for me and he couldn't have pleased me more! We arrived right at the door by water taxi, were given a beautiful room with a view of the lagoon and treated wonderfully from start to finish. The staff were lovely and couldn't do enough for us, the breakfast was good, and it was in an excellent position right on St Marks Square.
Perfect!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank julie_gainsborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 19, 2013
Dear Julie_gainsborough
Let thank you for choosing one of our Lagoon Suite to celebrate your birthday and more over thank you for sharing your experience in this forum. We all hope to see you again in our lovely city for a new emotion. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 15, 2013

Before I decided to choose this hotel, I read many reviews on "trip advisor" about some hotels in venice . I was comparing Baglioni with Westin Regina and Danieli then decided to take the one which gives me the best offer . Luckily it was Baglioni. I stayed 2 nights only with my wife at this hotel and we loved it. Our room was 305.The location is great . You go out of the hotel to see Chanel and Louis Vuitton shops just next door. Everything is just around the corner. The hotel management is up to the high class level of the hotel. Breakfast is nice and rich though the main breakfast room was closed for maintenance I guessed. We stayed on 8th and 9th of January and it is the lowest season for Venice and this was not nice. I got a good rate through Expedia and for sure I recommend this hotel to anyone visiting Venice.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Khalloudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 19, 2013
Dear Khalloudi,
Let us thank you for your kind review and for choosing the Luna Hotel Baglioni for your stay in Venice. Although is not your favorite period the low season gives great advantages to traveler like: no tourist hustle and bustle, magic atmosphere on the winter calm lagoon at sunset and moreover convenient rates. Hope to have the pleasure to meet you personally, on your next visit to our lovely city and let you see the restored fresco ceiling of the Marco Polo ball room. Gianmatteo Zampieri - Hotel Manager
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 13, 2013

We stayed here for three nights and thoroughly enjoyed our stay. The rooms are small but well kept and nicely presented. The location is excellent and the staff are very accommodating. I would recommend this hotel.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Djr1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 19, 2013
Dear Djr1980,
Thank you for your review and pleased you enjoyed your stay in Venice at The Luna Hotel Baglioni. Our Superior rooms are right the EU size and bigger sizes starts from De Luxe rooms and up. Depending on availability we are used to upgrade our guest. Hope to have this chance or your next trip to Venice. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 9, 2013

We stayed at this hotel from 5th to 8th January 2013. The hotel kindly agree to my request for an upgrade from Deluxe to suite and even managed to fulfill my request for a lagoon view if possible. The suite, the staff, the breakfast and also the dinner in the Cannova restaurant were all top class flawless service. All the staff speak excellent English and were some of the most welcoming and polite I have encountered. This hotel is not cheap but it delivered us the most excellent service. They even provided some bubbly and chocolate coated strawberries as it was my wife's Birthday all part of the service. The position is fantastic right next to St Mark's square. Would stay here again without a moments hesitation if we wanted a treat in Venice.

Room Tip: If you have a special occasion ask for a possible upgrade - if they have room to accomodate then my...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Paul007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 14, 2013
Dear Paul007_12

Bravo! Let indulge from time to time we all deserve a treat! Thank you for sharing this great thought of yours in this forum and hope to meet you personally at the Luna Hotel Baglioni on your next trip to Venice. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie Village, Kansas
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed January 4, 2013

My family of four stayed in two rooms at this hotel in December 2012 as part of our Adventures by Disney tour of Italy. The rooms were very nice, with comfortable beds (twins pushed together instead of a king, however), nice lines, and spacious. The lobby is beautiful, as is the room where they serve breakfast (which was included with our tour package). The hotel is in an excellent location, right on the water and steps away from St. Mark's Square.

I was quite disappointed, however, with the location of the rooms we were given. We booked this tour almost a year ago, and yet were given rooms on the first floor (where we could hear the lobby during busy times) and which had no view. I'd have thought they would have located us with a view given early booking and volume provided by this tour operator. Also, they don't provide free wifi, which is a huge pet-peeve of mine.

Room Tip: Ask for a view! We didn't get one and were disappointed not to have had one.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, January 14, 2013
Dear Michael B,
Thank you for your review and pleased you enjoyed your stay in Venice at The Luna Hotel Baglioni. We are sorry you didn’t pleased the rooms assigned but as you may know this is done up on availability and belonging to the room reserved. Like many time shared in this forum room assignment depend on room type reserved and not on how early you book. Gianmatteo Zampieri - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baglioni Hotel Luna

Address: San Marco, 1243, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Venice
#22 Family Hotel in Venice
#30 Luxury Hotel in Venice
#38 Romantic Hotel in Venice
Price Range (Based on Average Rates):
Hotel Class:5 star — Baglioni Hotel Luna 5*
Number of rooms: 91
Official Description (provided by the hotel):
Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more   less 
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Also Known As:
Luna Hotel Venice
Luna Hotel Baglioni

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