This monastery's location is perfect. The cleanliness of their bedrooms, not so perfect. The bathroom's shower was not cleaned. Upon our first night, we woke up with 'moskito bites' on our forehead and arms. We found these bites very funy looking, but we didn't think anything of it. The next day, again, more 'bites' over our body. Again, they were very strange looking bites. Upon our return to Canada, we found out that these were not moskito bites. They are bed bugs' bites. Apparently, Italy doesn't have pest control to stop the infestation.
Upon contacting our service provider, they simply stated that they did not know anything about bed bugs. When they visited this monastery, (don't know when) every thing was in good condition. We contacted the monastery itself, and they said they never received any complaints. Furthermore, they clean everyday!!! Cleaning has nothing to do with it. Of course, we are the first one to complain, who will complain about bed bugs to sisters. The fact that we were the first one to complain does not mean that there are no bed bugs. It's just means we were the first one to tell them! Be aware!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.