I had an amazing time in Venice for my Birthday. We booked this hotel because it was 5 stars and we wanted a "Superior" double. We were put into room 248. A nice enough room but not superior. The room was very small and the bathroom sink was/is broken with a bad repair job.
Unlike a lot of reviews on here the service we received was outstanding. Yes the hotel is very expensive but you expect that from a five star hotel in a city that charges 120 euros for 1hr on a gondola!
One other negative - beside the room was breakfast. Breakfast signs direct you to a breakfast room. Unfortunately we followed the signs to the wrong one! The hotel accommodates 2/3 hotels, all of a different star rating. It was only then we realised we were not paying for the 5 star part! After realising this it made us feel slightly agreaved at paying so much. We ended up having breakfast in the real 5star area but having been told by the waiter we were in the wrong part I then felt out if place and was glad we were checking out!
All in all a lovely hotel BUT check what you are paying for!