Aah - Hotel Al Duca di Venezia! Thank you SO much for a wonderful, romantic, relaxing Christmas. We stayed here for four nights. We booked an apartment, but on arrival were offered either the apartment or a hotel room - whichever we preferred. The receptionist, Michelle (all staff are SO friendly, helpful and kind) showed us the room & the apartment so we could choose. We decided on the room (one of the red rooms - wow!! Wow! Luxury, lovely! Gorgeous!!) We loved it so much, we really didn't want to leave.
This has been one of our best hotel experiences, and we travel a lot.
Location is fantastic - it's 15 min walk from the main tourist part of Venice, which we saw as a great positive because it meant the hotel was super quiet at night and we were in a less touristy part of town.
There are several fantastic restaurants nearby; a co-op and a patisserie / coffee shop. It's also very close to a waterbus stop, so is easy to get to from the airport.
The thing we loved about this hotel is how cosy it felt and how incredibly kind and helpful the staff were. Definitely the best customer service I've experienced at a hotel.
A decent breakfast plus great recommendations for restaurants, etc.
We loved it! Would definitely return and wish we were still there....
Thank you so, so much to the fantastic, lovely staff who worked from 23-26 December 2012. You made our stay so wonderful and we really appreciate all of your help and recommendations.

Al Duca di Venezia is easily accessed by foot from Sta Lucia train station and within walking distance to Rialto and Piazza San Marco. The breakfast was great with plenty of pastries and quality coffee to start the day.

Though the service was just ok, it was still a very enjoyable stay.

--- THE GOOD ---
We had booked a family room via booking.com but through email conversations opted for a family suite and paid the total amount at the hotel. We were 3 adults traveling for 3 nights in Novemvber.

The hotel room was very lavish and spacious (Room 104). The room was very big and I mean very big. The bed was very nice. The decor was very good with the golden drapes and huge windows.The living room area was as big as the bedroom area. the sofa was huge!! and I mean HUGE!

The bathroom was very nice and clean although very small. The hotel was very clean and our rooms were also cleaned everyday. The breakfast in the morning was fantastic. We loved it!

I had requested for a room with a small balcony which room 104 had which was right above the hotel entrance / lobby.

The hotel staff was very helpful. I would like to thank - Prateek & Sakti for being very helpful during our stay. They answered all our questions and even help us book the daytime tours.

--- THE BAD ---
(1) The sofa bed although was huge, but sleeping on it was HORRIBLE. I used to wake up every night and had bad back aches due to the sofa. I could feel the metal bars under the mattress when I used to sleep. (but I have to say that it was the BIGGEST sofa bed I have ever seen in my life)

(2) The bathroom shower was very small. I am of average size and it was very difficult just for me to take a shower. My parents are much bigger than I am and it was very hard for them to take a shower inside this tiny shower pod.

(3) I did not know that this was a B&B instead of a proper hotel as on booking.com and tripadvisor it is listed under hotels. Hence, there was no room service. Also, paying this much price we as travellers take certain things for granted like room service, coffee maker in the room, etc but that wasn't there. I did ask about that to the hotel staff but they said that they just have drinks from the bar downstairs. No food.

--- OVERALL ---
In conclusion, I would say that the hotel was GOOD. It felt a bit overpriced but compared to everything else and other hotel in Venice, the price by the hotel seemed justifiable. I would recommend it to other guests!

We stayed at Hotel Al Duca di Venezia in January 2012.It's a little "secluded",but that's why we chose it.Quiet and very well managed.Loved the surrounding area with the small piazzas.
What a wonderful find!We stayed in the Superior Room (Red Room).We loved everything about it.
Bedroom:clean,quite big and well decorated.The beds were comfortable.We loved the purple Murano chandelier.
Bathroom:Clean,big and comfortable with nice amenities.
The breakfast was nice and the lady working in the dining area was always friendly.Breakfast was a nice experience.
The service at the hotel was excellent.The staff at the reception was always friendly and helpful.
There are plenty of nice restaurants nearby.These restaurants are as authentic as can be and are certainly not tourist traps.

All in all a great hotel.Friendly helpful staff and a very romantic hotel in a very romantic city.

We can't wait to return!