I was attracted to the restaurant which offered canal-side tables with the occasional gondola drifting by. To be fair, the food was decent, reasonably priced and the service was attentive. However, all of that was quickly spoiled when I got my bill. For a start, although I was dining alone, the bill listed the 'coperto' ('cover charge') for two. When I pointed this out, the waiter, without flinching, promptly adjusted the bill (suggesting he was half-expecting it to be noticed). On examining the revised bill, I noticed that the 'servizio' (service charge) was calculated at 17% even though the menu listed it as 12%. I pointed out this second error tro the waiter who again, faked embarrassment, and corrected the bill for the second time. As I finished my glass of wine, two couples at the next table were reviewing their bill. I related my experience and ... surprise, surprise .... they too were charged the 'servizio' at 17%. Clearly this is a management policy, and they hope their guests will not do the math. I hope someone in authority Venice will investigate and penalize the restaurant for their rip-off policies. But I would not recomment patronizing a restaurant that deliberately seeks to cheat their customers.
If you own or manage Ristorante alla Conchiglia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.