Jetted my partner to venice for a surprise birthday treat in July 12 and decided to book this place having seen favourable reviews. I was not disappointed.
Staff: Exceptionally friendly and accommodating. I don't know how many times I called from England prior to travelling...but it was a lot. They assisted with my every request ranging from questions on the weather to travel guidance to putting a rose in the room for me etc. Whenever I emailed, they emailed back straight away and they also gave me a lovely room - The Dogressa - which overlooks the main canal. My partner loved it!
Location: Within walking distance to everything..though this may be typical of plenty of Venice hotels given the size of the place. That being said, location is pretty much faultless and it's definitely better being on the main canal compared to a small side canal.
Rooms. Spacious enough, well decorated and clean.
Breakfast: There is a small veranda out on the canal which is a nice place to eat breakfast. However, it only holds two tables. I was always lucky enough to eat there but given the size, it's not guaranteed. Breakfast itself was a selection of cold meats, cheeses and baked produce. Nice enough.
The hotel itself: Additional bonus is the free trip they thrown in to Moreno glass factory which is well worth the visit and is a nice touch. The hotel arrange for a private taxi to take you which I loved. The boy in me came out and driver actually let me drive it all the way to the factory once we were outside the centre of venice - had to drop some "subtle" hints though!
All in all, a very nice stay, one which I cannot fault. The only reason it doesn't get a 5* is that although being very nice, it doesn't offer any facilities over and above what you would expect. However, it delivers on what it offers!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.