The hotel is a 5 minute walk from the train station, across the bridge and to the left. The staff is extremely friendly and kind. The hotel is quite regal. The big highlights are the showers and the little deck right on the canal that you can have a drink to have breakfast on. I personally find Venice to be very touristy and a bit overwhelming due to cramped streets and too many people. (This is coming from a New Yorker)
Hotel Canal Grande is in a quite pocket and truly an oasis in this somewhat overrun city.